Network Support Specialist - Fully Remote | Upto $70/hr

mercor; San Francisco (CA); Hybrid; CAD 98,000 - 137,000; Part time

Job summary

Mercor is seeking a Network Engineer for remote engagement to support data labeling and analysis for autonomous systems. The role emphasizes hands-on work with enterprise networks, Wi‑Fi technologies, and real-time data streams, all delivered contractually on a 30–40 hour weekly basis.

You will review network data, classify behaviors, and help define data schemas used by downstream ML models, collaborating with the client team to ensure accuracy and timely delivery.

Qualifications

• Current role at Level 3 / Tier 3 / Principal Support Engineer level.
• Experience with end-customer enterprise networks (switches, APs, firewalls).
• Proficiency in Wi‑Fi/wireless, including Cisco WLC, Aruba, or Meraki.
• Skills in packet-level troubleshooting using Wireshark, tcpdump, and SPAN captures.
• Authorization to work in the US or Canada without sponsorship.

Responsibilities

• Review real-world data from deployed networks, including logs, configs, telemetry, and event streams.
• Label and classify network behaviors, issues, anomalies, and incident patterns.
• Define schemas and structure for large-scale data pipelines that downstream ML models will train on.
• Interface directly with the client team to ensure data accuracy and relevance.
• Work independently and asynchronously to meet deadlines while improving AI model performance.

Skills

Senior level support engineer

Enterprise networks

Wi-Fi/Wireless

Packet capture

US/Canada work authorization

Tools

Cisco WLC

Aruba

Meraki

Job description

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .

Position: Network Engineer - Data for Autonomous Systems annotation Type: Contract Compensation: $50–$70/hour Location: Remote Commitment: 30–40 hours/week

Role Responsibilities

• Review real-world data from deployed networks, including logs, configs, telemetry, and event streams.
• Label and classify network behaviors, issues, anomalies, and incident patterns.
• Define schemas and structure for large-scale data pipelines that downstream ML models will train on.
• Interface directly with the client team to ensure data accuracy and relevance.
• Work independently and asynchronously to meet deadlines while improving AI model performance .

Qualifications Must-Have

• Current role as a Level 3 / Tier 3 / Principal Support Engineer.
• Experience with end-customer enterprise networks (switches, APs, firewalls).
• Proficiency in Wi-Fi/wireless, including Cisco WLC , Aruba , or Meraki .
• Skills in packet‑level troubleshooting using Wireshark , tcpdump , and SPAN captures.
• Authorization to work in the US or Canada without sponsorship.

Compensation & Legal

• Individual 1099 contract paid to a personal account.

Resources & Support

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