Network Support Engineer - Fully Remote | Upto $70/hr

mercor; United States; Remote; USD 69,000 - 96,000; Full time

Job summary

Mercor is seeking a Network Engineer for data annotation in autonomous systems. This remote contract role involves labeling real-world network data to train AI models, with a commitment of 30–40 hours per week and compensation of $50–$70 per hour.

You will review logs, configs, telemetry, and events from enterprise networks, collaborating with client teams to ensure data accuracy and relevance, while working independently to meet deadlines.

Qualifications

• Experience as a Level 3 / Tier 3 / Principal Support Engineer with on-call rotation, RCAs, and final escalations.
• Hands-on experience with end-customer enterprise networks, including switches, APs, and firewalls.
• Proficiency in Wi-Fi/wireless technologies, including Cisco WLC , Aruba , Meraki , 802.1X/RADIUS , and wireless troubleshooting.
• Ability to perform packet-level troubleshooting with Wireshark , tcpdump , and SPAN captures.
• Authorization to work in the US or Canada without sponsorship.

Responsibilities

• Review real-world data from deployed networks, including logs, configs, telemetry, and event streams.
• Label and classify network behaviors, issues, anomalies, and incident patterns.
• Help define schemas and structure for large-scale data pipelines that downstream ML models will train on.
• Collaborate with client teams to ensure data accuracy and relevance.
• Work independently and asynchronously to meet deadlines while improving AI model performance.

Skills

Enterprise networks experience

Wi-Fi troubleshooting

On-call rotation / RCAs

WLAN technologies

Packet-level troubleshooting

Tools

Wireshark

tcpdump

SPAN captures

Job description

About the job

Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey.

Position: Network Engineer - Data for Autonomous Systems annotation

Type: Contract

Compensation: $50–$70/hour

Location: Remote

Commitment: 30–40 hours/week

Role Responsibilities

• Review real-world data from deployed networks, including logs, configs, telemetry, and event streams.
• Label and classify network behaviors, issues, anomalies, and incident patterns.
• Help define schemas and structure for large-scale data pipelines that downstream ML models will train on.
• Collaborate with client teams to ensure data accuracy and relevance.
• Work independently and asynchronously to meet deadlines while improving AI model performance.

Qualifications Must-Have

• Experience as a Level 3 / Tier 3 / Principal Support Engineer with on-call rotation, RCAs, and final escalations.
• Hands-on experience with end-customer enterprise networks, including switches, APs, and firewalls.
• Proficiency in Wi-Fi/wireless technologies, including Cisco WLC , Aruba , Meraki , 802.1X/RADIUS , and wireless troubleshooting.
• Ability to perform packet-level troubleshooting with Wireshark , tcpdump , and SPAN captures.
• Authorization to work in the US or Canada without sponsorship.

Compensation & Legal

• 1099 contract paid to a personal account.