Network Support Engineer L2

Iron Systems, Inc; Salt Lake City (UT); On-site; USD 65,000 - 90,000; Full time

Job summary

Iron Systems, Inc. is seeking a Break-fix network administrator in Salt Lake City to visually inspect devices, reboot equipment, and test circuits remotely with loop-back tools. You will reseat components, manage power, and perform routine maintenance across routers, servers, switches, and optics.

The role requires hands-on networking experience, familiarity with firewalls, VPNs, backup/recovery, and strong multitasking abilities. Certifications like CCNA/Network+ are valued.

Qualifications

• Proven experience in a network administrator role.
• Hands-on networking, routing and switching.
• Knowledge of server infrastructure management and best practices.
• Experience with firewalls, VPNs, remote implementation.
• Ability to set up and configure server hardware.
• Familiarity with backup and recovery software.
• Strong organization, prioritization and multitasking.
• CCNA, Network+, CCNP, CCDP, CCIE or equivalent.

Responsibilities

• Visually inspect devices to assess equipment status.
• Reboot routers, servers, storage devices or other equipment.
• Provide loop-back cables to test circuits remotely.
• Re-seat or replace components or cables.
• Remove AC or DC power from equipment.
• Clean equipment or connectors.
• Connect client-provided test set or test router to equipment.
• Swap removable storage media.
• Install or replace modular equipment components.
• Dispatch equipment for repair.
• Clean fibers.
• Take light levels.
• Install loop backs.
• Provide planned maintenance or circuit migration support.
• Install SFPs or GBICs.
• Troubleshoot hardware problems on any device.
• Rack/derack devices.
• Label and inventory equipment with serial numbers.
• Tape backup: cassette exchange and storage in strongbox.
• Power cycle devices and perform soft-boot.
• Follow Data Eradication process.
• Install cables or optics for new circuits.
• Testing of cables and optics.

Skills

Networking

Routing & Switching

Server Infrastructure

Firewalls & VPNs

Backup & Recovery

multitasking

Education

Associate degree in electronics

BSc in Computer Science or related field

Bachelor's degree preferred

Job description

Break-fix

• Visually inspecting devices to assess equipment status
• Rebooting routers, servers, storage devices or other equipment
• Providing loop-back cables in order to test circuits remotely
• Re-seating or replacing components or cables
• Removing Alternating Current ("AC") or Direct Current ("DC") power from equipment
• Cleaning equipment or connectors
• Connecting a client-provided test set or test router to equipment
• Swapping removable storage media
• Installing or replace modular equipment components
• Dispatching equipment for repair
• Cleaning fibers
• Installing loop backs
• Providing planned maintenance or circuit migration support
• Installing Small Form Factor Pluggables (each an “SFP”) or Gigabit Interface Converters (each a “GBIC”)
• Troubleshooting hardware problems on any device
• Racking and de-racking of any device installed
• Labelling /inventory equipment plus digital picture and serial number recording
• Tape backup: cassette exchange and storage in strongbox
• Power cycling a router, server, switch and soft-booting a server
• Follow Data Eradication process
• Install cables or optics for new circuits
• Testing of cables and optics

Job Responsibilities Include

• Visually inspecting devices to assess equipment status
• Rebooting routers, servers, storage devices or other equipment
• Providing loop-back cables in order to test circuits remotely
• Re-seating or replacing components or cables
• Removing Alternating Current ("AC") or Direct Current ("DC") power from equipment
• Cleaning equipment or connectors
• Connecting a client-provided test set or test router to equipment
• Swapping removable storage media
• Installing or replace modular equipment components
• Dispatching equipment for repair
• Cleaning fibers
• Taking light levels
• Installing loop backs
• Providing planned maintenance or circuit migration support
• Installing Small Form Factor Pluggables (each an “SFP”) or Gigabit Interface Converters (each a “GBIC”)
• Troubleshooting hardware problems on any device
• Racking and de-racking of any device installed
• Labelling /inventory equipment plus digital picture and serial number recording
• Tape backup: cassette exchange and storage in strongbox
• Power cycling a router, server, switch and soft-booting a server
• Follow Data Eradication process
• Install cables or optics for new circuits
• Testing of cables and optics

Provisioning:

• Install cables or optics for new circuits
• Re-connect / disconnect / replace existing circuits
• Testing of cables and optics

Deployment:

• Physical Cabling
• Cable Management
• Northbound Cabling (Fiber /Copper/Power)
• Rack/Stack/Jack
• Installation Support (PDU, Network Switches, etc.)
• E-Waste and other clean-up activities

Job Requirements:

• Proven experience in a network administrator role
• Hands on experience in networking, routing and switching
• Excellent knowledge of best practices around management, control, and monitoring of server infrastructure
• Experience with firewalls, Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired
• Ability to set up and configure server hardware
• Familiarity with backup and recovery software and methodologies
• Great at organizing, prioritizing and multitasking
• CCNA, Network+, CCNP, CCDP, CCIE or equivalent
• BSc degree in Computer Science or related field or equivalent
• Associate's degree (A.A.) or equivalent from three-year College or technical school with an emphasis in electronics required; Bachelor's Degree preferred