Network Support Analyst

CAI; Little Rock (AR); On-site; USD 55,000 - 75,000; Full time

Job summary

A leading company in network solutions is seeking a motivated Network Support Analyst to ensure smooth operation of cutting-edge data, voice, video, and wireless systems. This temp-to-perm position offers the chance to work in a dynamic environment, providing on-call support and assisting the Network Administrator with installations and upgrades.

Qualifications

• Three years of related experience in maintaining network-connected devices.
• Familiarity with video/digital signage systems and security monitoring technologies.
• Experience with emergency response and on-call support.

Responsibilities

• Assist with core network hardware and software installations.
• Ensure smooth operation of data, voice, video, and wireless systems.
• Respond to emergency calls outside of normal working hours.

Skills

Network Support

Emergency Response

System Monitoring

Education

Associate’s degree in Computer Science, Information Technology

Job description

Job ID Number

R5474

Employment Type

Full time

Worksite Flexibility

Onsite

Job Summary

We are looking for a motivated Network Analyst ready to take us to the next level! If you have experience supporting Voice, Data and Wireless Systems and are looking for your next career move, apply now.

Job Description

We are looking for a Network Support Analyst to ensure the smooth operation of our cutting-edge data, voice, video/digital signage, and wireless systems. This position will be a temp-to-perm contract and is onsite with on call support.

What You’ll Do

• Assist the Network Administrator with core network hardware and software installations and upgrades

• Ensure the smooth operation of data, voice, video/digital signage, and wireless systems

• Respond to emergency calls outside of normal working hours, including nights, weekends, and holidays

• Conduct routine monitoring and mitigation tasks for network availability

• Support high-speed Wi-Fi, innovative digital signage, and state-of-the-art security monitoring systems

• Prepare and present network performance reports

What You'll Need

• Associate’s degree in Computer Science, Information Technology, Network Engineering, or a related area

• Three (3) years of related experience in maintaining network-connected devices and systems

• Experience with emergency response and on-call support

• Familiarity with video/digital signage systems and security monitoring technologies

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

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Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [e-mail] or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

CAI is committed to equal employment opportunity. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. All employment decisions are based on valid job requirements, including hiring, promotion, and compensation. Harassment and retaliation are prohibited.