Network Support Analyst

Inteletech Global Inc; Little Rock (AR); On-site; USD 26,139 - 37,229; Full time

Job summary

A technology solutions provider is seeking a Network Support Analyst to enhance the tech infrastructure at the Little Rock Convention & Visitors Bureau. The role emphasizes network maintenance and VoIP systems, requiring an associate’s degree in a relevant field and three years of related experience. The position demands availability for emergency calls outside of standard hours. Competitive compensation at $23/hour is offered for this temp-to-perm position.

Qualifications

• Must have three years of experience in maintaining network-connected devices.
• Proven experience in maintaining and repairing VoIP networks.
• Knowledge in IP addressing and TCP/IP protocols is essential.

Responsibilities

• Ensure the smooth operation of voice, video, and data systems.
• Assist with network hardware and software installations.
• Monitor and mitigate tasks for network availability.

Skills

Network maintenance

VoIP communications

IP addressing

TCP/IP

Windows OS

Education

Associate’s degree in Computer Science

Job description

Network Support Analyst – Client: State of Arkansas

Rate: $23/hr on W2

Temp‑to‑Perm: based on performance.

Must be available to respond to emergency calls outside of normal working hours to include nights, weekends, and holidays, as required. This is a high‑reliability position that will require routine monitoring and mitigation tasks for maximum network availability.

This position will play a key role in supporting and enhancing the dynamic tech infrastructure at the Little Rock Convention & Visitors Bureau (LRCVB). As a vital part of our team, you’ll be responsible for ensuring the smooth operation of data, voice, video/digital signage, and wireless systems. You’ll work directly with the LRCVB Network Administrator to assist with core network hardware and software installations and upgrades, reporting, and supporting everything from high‑speed Wi‑Fi to innovative digital signage and state‑of‑the‑art security monitoring systems.

Minimum Qualifications

• Associate’s degree in Computer Science, Information Technology, Network Engineering or a related area.
• Three (3) years of related experience in maintaining network‑connected devices and systems.
• Three (3) years of experience in the maintenance and repair of voice and data communications (VoIP) networks.
• Two (2) years of experience in IP addressing, TCP/IP, and Windows OS on workstations and servers with protocols for SIP and PRI trunks, including installation and maintenance of voice and data telecommunications equipment, systems, and servers.
• Equivalent combinations of relevant education, certification and experience will be considered.

Compensation: $23.00 per hour

I was referred to this position by a current employee.