Network Specialist

Jefferson-Lewis-Hamilton-Herkimer-Oneida BOCES; Village of Rye Brook (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

Jefferson-Lewis-Hamilton-Herkimer-Oneida BOCES is seeking a network technician to install and maintain LAN/WAN infrastructure across district systems in New York. You will configure servers, workstations, and teaching platforms, coordinating with contractors for campus wiring and providing on-site support.

The role emphasizes server OS management, security software, and ongoing technology upgrades, with opportunities to train users and staff on new tools.

Qualifications

• High school diploma or equivalent with 2 years LAN/WAN experience.
• CCNA, Windows Server or Linux certifications may substitute for parts of experience.
• Certifications preferred for networking and server administration.

Responsibilities

• Cables, configures and installs LAN/WAN hardware and software including workstations, email servers, file servers, and related systems.
• Installs and supports approved third-party LAN/ILS providers.
• Coordinates on-site with sub-contractors and troubleshoots LAN/WAN conflicts.
• Maintains and upgrades network operating systems, backups, and antivirus software.
• Configures network switches and backups; manages helpdesk workflow.
• Researches and evaluates new LAN technologies and attends training sessions.
• May train users on hardware/software during service calls and advise staff on training needs.

Skills

LAN/WAN networking

Hardware installation

Troubleshooting

On-site coordination

Helpdesk support

Education

High school diploma or equivalent

CCNA Certification (sub for experience)

Windows Server certification (or equivalent)

Linux certification (or equivalent)

Tools

CCNA Certification

Windows Server

Linux

Job description

PRIMARY PERFORMANCE RESPONSIBILITIES:

• Cables, configures and installs local and/or wide area network (LAN/WAN) hardware and software including computer workstations, e-mail servers, file servers, network operating systems, menu systems, Student Information Systems, Financial Information Systems, Computer-managed Instruction (CMI) systems, Wireless connection devices.
• Installs and supports approved third-party local area network and ILS (Integrated Learning Systems) providers.
• Provides on-site coordination and support for sub-contractors (e.g. sub-contractors would handle building-wide wiring for computer installation, while incumbent wires one room only).Troubleshoots local and/or wide area (LAN/WAN) hardware and software conflicts and problems.
• Responsible for the support and maintenance of network operating systems;
• Provides requested or required upgrades and patches;
• Provides requested or required configuration changes to local area networks;
• Provides networked switching configurations and upgrades to LAN/WAN networks;
• Maintains and operates required data backup software;
• Maintains and operates required Anti-Virus software;
• Maintains workflow in a recorded Helpdesk Database application;
• Responsible for the support and troubleshooting of LAN and/or WAN connectivity.
• Researches and evaluates new LAN technologies and attends training sessions as scheduled.
• May do some training of users in the use of hardware/software in the course of a service call; apprises training staff of further training needs in district.

CIVIL SERVICE QUALIFICATIONS:

• MINIMUM ACCEPTABLE TRAINING AND EXPERIENCE: Possession of a high school or equivalency diploma and two (2) years of experience installing, operating, and maintaining local area networks (LAN) and/or wide area networks (WAN).
• SUBSTITUTION #1: Satisfactory completion of 30 college credits* towards a degree in Computer Science, Information Technology, or a closely related field may be substituted for one (1) year of the work experience described above.
• SUBSTITUTION #2: Current/active certification as a Cisco Certified Network Associate (CCNA) for switching and routing or wireless, certification on the current Windows Server Operating System (or version immediately preceding) from a Microsoft authorized training center, or certification on LINUX may be substituted for six (6) months of the required experience.
• Security related skills and/or background are preferred.
• Priority given to candidates who are currently on a Civil Service List for this Title.
• Candidates must have taken or be eligible to take the civil service exam for this title.