Network Security Administrator II - Fortinet Firewall Specialist

digitalhands; Tampa (FL); On-site; USD 80,000 - 110,000; Full time

Job summary

Digital Hands in Tampa is seeking an experienced Network Security Administrator II, Fortinet Firewall Specialist to join our Security Operations Center (SOC). This highly technical, hands-on role focuses on securing and optimizing enterprise customer environments through Fortinet solutions.

You will design, implement, maintain, and optimize firewall and network security solutions, working closely with customer IT and security teams and leading security vendors to keep threats at bay and ensure

Qualifications

• 7+ years of hands-on Fortinet experience across FortiGate and FortiManager.
• Experience deploying and managing enterprise firewall policies and rules.
• Background in MSSP or managed security services with external customers.

Responsibilities

• Administer, support, and optimize customer firewall infrastructures.
• Design, implement, and maintain network security controls for customers.
• Advise customers as a technical expert on firewall technologies and best practices.
• Monitor solution health, create dashboards, and improve security operations.
• Collaborate with vendors and internal teams to resolve complex issues.

Skills

Fortinet FortiGate

Firewall policy management

Customer-focused

Tools

FortiManager

Job description

GetThereFirst

Digital Hands is an innovative Managed Security Service Provider (MSSP) with a mission to protect customer data and make technology available, productive and secure with the strongest talent in the cyber industry. Members of the Digital Hands Team work with leading technologies and protect a dynamic set of enterprise-class customers including best-known brands in the hospitality, financial, manufacturing and communications industries. Digital Hands employees enjoy competitive compensation and benefits, training opportunities, personal skills development, and opportunities for professional advancement across the organization.

Digital Hands is comprised of innovators leading from the front, fueled by a desire to achieve, test new boundaries, and a determination to do whatever it takes to get there first every time. Ideal candidates believe in the mission and vision of the company and have a genuine love for what they do. At Digital Hands, we take ownership, obsess over our promises, anticipate our customers' needs. and get ahead of every threat so that our customers can focus on their business with the peace of mind that only comes from knowing their cyberworld is secure.

• This is an onsite, full-time position at our Tampa Headquarters.

Join Us in the Fight Against Cyber Threats!

Digital Hands is seeking an experienced Network Security Administrator II, Fortinet Firewall Specialist to join our growing Security Operations Center (SOC). This is a highly technical, hands-on role focused on securing and optimizing enterprise customer environments through the administration, management, and support of advanced firewall technologies, with a primary emphasis on Fortinet solutions.

In this position, you'll play a critical role in protecting our customers from evolving cyber threats by designing, implementing, maintaining, and optimizing firewall and network security solutions. You'll work directly with customer IT and security teams, collaborate with leading security vendors, and serve as a trusted technical advisor responsible for maintaining strong security postures across diverse environments.

The ideal candidate thrives in a fast-paced MSSP environment, enjoys solving complex technical challenges, and is passionate about helping customers stay ahead of emerging threats.

This is a full-time, onsite position located at Digital Hands Headquarters in Tampa, Florida, working hours can vary depending on business need.

About You

• You're a Security Specialist: You have extensive experience managing enterprise firewall environments and can confidently implement, troubleshoot, and optimize complex security solutions.
• You're a Fortinet Expert: You bring deep hands-on knowledge of FortiGate, FortiManager, and Fortinet security technologies, including firewall policy management, rule optimization, and platform administration.
• You're a Customer-Focused: You understand that security isn't just about technology. You work closely with customers to understand their business requirements and deliver practical, effective solutions.
• You're a Problem Solver: You enjoy investigating issues, performing root-cause analysis, and developing long-term solutions that improve reliability and security.
• You're Continuously Learning: Cybersecurity is constantly evolving, and you stay informed about emerging threats, security trends, and new technologies that can strengthen customer environments.

What You'll Do

• Manage Firewall Environments: Administer, support, and optimize customer firewall infrastructures, including change management, policy deployments, upgrades, and lifecycle management activities.
• Protect Customer Networks: Analyze security requirements, implement network security controls, and recommend improvements that strengthen overall customer security posture.
• Serve as a Technical Advisor: Collaborate with customer IT and security teams while acting as a subject matter expert on firewall technologies and network security best practices.
• Monitor and Improve Security Operations: Maintain solution health, create monitoring alerts and dashboards, perform security assessments, and ensure critical systems remain secure and operational.
• Partner with Vendors and Internal Teams: Work closely with security vendors and cross-functional teams to resolve complex issues, support implementations, and improve operational efficiency.
• Support Continuous Improvement: Contribute to operational documentation, SOP development, business continuity planning, and the evaluation of new cybersecurity technologies.

What You Bring

• Strong Fortinet Experience: 7+ years of hands-on experience with FortiGate, FortiManager, and enterprise firewall technologies.
• Enterprise Security Expertise: Proven experience implementing, managing, and maintaining firewall policies, rule sets, and security controls across enterprise environments.
• MSSP or Managed Services Background: Experience supporting customers in a Security Operations Center