Network Request Fulfillment PM — SLA & Automation Lead

CACI International Inc.; Denver (CO); On-site; USD 99,300 - 208,600; Full time

Benefits offered by this job

Flexible time off

Comprehensive benefits

Learning and development opportunities

Job summary

CACI International Inc. is seeking a Network Request Fulfillment Project Manager in Denver, CO to manage and optimize network request fulfillment projects. The role involves collaborating with cross-functional teams, ensuring service level agreements are met, and developing standard operating procedures.

Ideal candidates will have a Bachelor’s degree, at least 7 years of experience, and a TS/SCI with Polygraph clearance. CACI emphasizes a culture of integrity and offers competitive compensation, comprehensive benefits, and opportunities for continuous growth.

Qualifications

• 7+ years of work related experience in IT project management.
• TS/SCI with Polygraph clearance required.
• Familiarity with ITIL practices and service management frameworks.

Responsibilities

• Lead projects to implement and enhance network fulfillment service requests.
• Collaborate with IT teams and ensure SLAs are met.
• Oversee request fulfillment queue and prioritize resources.

Skills

Project management

Networking concepts

Analytical skills

Interpersonal skills

Education

Bachelor's degree in technical management or related field

Tools

IT service management tools

Ticketing systems

Job description

CACI International Inc. is seeking a Network Request Fulfillment Project Manager in Denver, CO to manage and optimize network request fulfillment projects. The role involves collaborating with cross-functional teams, ensuring service level agreements are met, and developing standard operating procedures.

Ideal candidates will have a Bachelor’s degree, at least 7 years of experience, and a TS/SCI with Polygraph clearance. CACI emphasizes a culture of integrity and offers competitive compensation, comprehensive benefits, and opportunities for continuous growth.