Network Operations Technologist

Sheetz, Inc.; United States; Hybrid; USD 85,000 - 110,000; Full time

Job summary

Sheetz, Inc. is seeking a Network Operations Technologist in a hybrid work environment to design and troubleshoot LAN, WAN, Wireless, and Voice within a Cisco networking setting.

The role includes mentoring junior team members and serving as the primary escalation resource to keep networks reliable and secure.

Qualifications

• Bachelor's degree in Computer Science, MIS, Computer Engineering, or related field required.
• Minimum of 3 years of applicable experience in a technology environment.
• CCNA certification preferred.

Responsibilities

• Serve as the initial and escalation resource for network-related issues within the Network Operations team.
• Perform in-depth operational, troubleshooting, and administrative duties for various network and communication technologies.
• Provide technical guidance and support to less experienced Network Operations personnel.

Education

Bachelor's degree in Computer Science / MIS / Computer Engineering

Job description

Providing advanced support in a hybrid work environment, the full-time Network Operations Technologist will manage LAN, WAN, Wireless, and Voice design and troubleshooting in a Cisco networking setting while mentoring junior team members.

Key responsibilities

• Serve as the initial and escalation resource for network-related issues within the Network Operations team
• Perform in-depth operational, troubleshooting, and administrative duties for various network and communication technologies
• Provide technical guidance and support to less experienced Network Operations personnel

Required qualifications

• Bachelor\'s degree in Computer Science, Management Information Systems, Computer Engineering, or related field required
• Minimum of 3 years of applicable experience in a technology environment
• Cisco Certified Network Associate (CCNA) certification preferred