Network Operations Specialist II - Analytics & Compliance

L.A. Care Health Plan; Los Angeles (CA); On-site; USD 77,000 - 124,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Tuition Reimbursement

Retirement Plans

Medical, Dental and Vision

Wellness Program

Volunteer Time Off (VTO)

Job summary

L.A. Care Health Plan in Los Angeles is seeking a Network Operations Specialist II to translate complex program requirements into actionable work packages and coordinate cross-functional teams across departments.

The role emphasizes maintaining operation logs, tracking deliverables, developing KPIs and dashboards, and ensuring audit readiness while supporting regulatory compliance and system enhancements.

Qualifications

• At least 3 years of experience in managed care or network operations.
• Experience supporting program execution, regulatory review, and documentation.
• Experience collaborating across teams and maintaining accurate records.
• Detail-oriented with strong analytical and organizational skills.

Responsibilities

• Translate program requirements into actionable tasks and timelines.
• Coordinate cross-functional teams and track deliverables.
• Summarize regulatory directives and draft business requirements.
• Maintain logs and update leadership with timely insights.
• Develop and update KPIs and dashboards; ensure audit readiness.
• Support deployment of provider notices and system changes with IT/Data teams.

Skills

Translating program requirements into

Regulatory directives understanding

Tracking deliverables & logs

Stakeholder communication

KPI tracking & dashboards

Audit documentation

Detail oriented

Cross-functional collaboration

Education

Bachelor's Degree

Equivalent education/experience

Job description

L.A. Care Health Plan in Los Angeles is seeking a Network Operations Specialist II to translate complex program requirements into actionable work packages and coordinate cross-functional teams across departments.

The role emphasizes maintaining operation logs, tracking deliverables, developing KPIs and dashboards, and ensuring audit readiness while supporting regulatory compliance and system enhancements.