Network Operations Administrator

Pennant Group; Eagle (ID); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Full benefits package

401(k) with match

Paid time off

Professional development

Work-life balance

Job summary

Pennant Group is seeking a skilled Network Administrator to join our Infrastructure Services team in Eagle, ID. You will maintain, support, and improve our distributed network infrastructure, including firewalls, switches, wireless, VPNs, and cloud connectivity.

You will collaborate with network engineers, service desk, field techs, vendors, and ISPs to ensure reliable and secure operations while contributing to modernization initiatives and documentation.

Qualifications

• Two+ years in IT infrastructure, network support, or similar role.
• Strong knowledge of TCP/IP, DNS, DHCP, VLANs, routing, switching, VPNs, and wireless networking.
• Experience troubleshooting connectivity across LAN/WAN/VPN/wireless.
• Familiarity with switches/routers/firewalls/wireless controllers and access points.
• Analytical, diagnostic, and problem-solving skills; clear communication.
• Ability to organize work, manage priorities, document changes, and follow through.
• Customer-focused mindset with teamwork and continuous learning.

Responsibilities

• Monitor and maintain network infrastructure including switches, APs, firewalls, VPNs, and circuits.
• Troubleshoot performance, outages, connectivity issues, and wireless incidents.
• Respond to incidents with clear communication and timely follow-through.
• Collaborate with Service Desk to improve first-contact resolution.
• Configure, deploy, and support equipment across multiple locations.
• Coordinate with ISPs, carriers, and vendors; manage carrier cases during outages.
• Maintain network diagrams, runbooks, and asset documentation.

Skills

TCP/IP

DNS

DHCP

VLANs

Routing

Switching

VPN technologies

Firewalls

Wireless networking

Troubleshooting

Communication

Documentation

Teamwork

Tools

Palo Alto Firewalls

Ruckus Wireless

Ruckus ICX

Cisco switching

Aruba wireless

SD-WAN

Microsoft Azure networking

SolarWinds

LogicMonitor

Auvik

PRTG

Azure VPN gateways

Job description

Pennant Group is seeking a skilled Network Administrator to join our Infrastructure Services team in Eagle, ID. You will maintain, support, and improve our distributed network infrastructure, including firewalls, switches, wireless, VPNs, and cloud connectivity.

You will collaborate with network engineers, service desk, field techs, vendors, and ISPs to ensure reliable and secure operations while contributing to modernization initiatives and documentation.