Network-NOC Technician-100% Remote-4x12 Schedule (4 Days On/4 Days Off)-Day And Night Shift

Jobs via Dice; Dallas (TX); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company is seeking a Network-NOC Technician for a 100% remote position with a 4x12 schedule. The role involves network monitoring, troubleshooting, and training junior staff. Ideal candidates should have telecommunications experience and relevant skills. Benefits include medical, dental, and PTO.

Benefits

medical

dental

vision

401(k)

life insurance

disability

HSA

transportation

EAP

PTO

Qualifications

• At least one year of experience in telecommunications.
• High School diploma or equivalent; Associate's degree preferred.

Responsibilities

• Monitor network elements and investigate alarms.
• Troubleshoot and respond to outages.
• Train junior staff and compile network reports.

Skills

CCNA

Troubleshooting

Support

Education

High School diploma

Associate's degree

Tools

Ticketing system

Network Monitoring

DOS/Windows/UNIX

Job description

Network-NOC Technician-100% Remote-4x12 Schedule (4 Days On/4 Days Off)-Day And Night Shift

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TEKsystems is currently seeking a NOC Technician to focus on Network Monitoring and Ticket Resolution for a 3 month + contract opening.

Skills

• CCNA preferred or equivalent experience
• OSi model
• Troubleshooting
• Support
• Ticketing system or Network Monitoring experience

Additional Skills & Qualifications

• Tier 1 Monitoring/Intake Techs
• HFC / Cable Modem / Harmonic related items

Description

The NOC Technician will provide on-shift surveillance, management, advanced-level troubleshooting response and trouble resolution of the company's Wireless Radio Access Network (RAN) equipment and/or Core Transport Network to ensure high network availability by restoring service and minimizing field technician calls.

Responsibilities include monitoring network elements, investigating alarms, troubleshooting, responding to outages, and working with technical teams to restore service. The technician will also train junior staff, interact professionally with customers and vendors, and compile network reports.

Knowledge, Skills and Ability

• Ability to work independently and in teams
• Excellent oral and written communication skills
• Knowledge of DOS/Windows/UNIX/Open view applications
• Ability to train and guide less experienced personnel
• Strong interpersonal skills and stress management
• Basic understanding of telecommunications and procedural adherence

Minimum Qualifications

• At least one year of experience in telecommunications
• High School diploma or equivalent; Associate's degree preferred
• Valid driver's license and good driving record (if applicable)

Pay and Benefits

Hourly rate: $20.00 - $25.00/hr. Benefits include medical, dental, vision, 401(k), life insurance, disability, HSA, transportation, EAP, and PTO.

Workplace Type

Fully onsite in Dallas, TX.

Application Deadline

May 21, 2025.