Network Management Specialist

Infobahn Softworld Inc; California (MO); Remote; USD 80,000 - 110,000; Full time

Job summary

A leading company is seeking an IT Specialist / Network Management expert to manage and support Broadcom DX NetOps solutions. This role involves installation, configuration, and troubleshooting of network monitoring tools, ensuring system health, and providing client support. The ideal candidate will have extensive experience in network management and integration with third-party solutions. This position offers a fully remote work environment and a contract employment type.

Qualifications

• 10+ years experience in supporting Network Fault Management tools.
• 5 years experience supporting Broadcom (CA) NetOps.
• Familiarity with Python, PERL, Groovy.

Responsibilities

• Installation and configuration of network monitoring tools.
• Monitor the general health of the system.
• Provide troubleshooting and support for system monitoring tools.

Skills

Installation and Configuration

Network Monitoring

Client Support

Troubleshooting

Patch Management

Networking Protocols

Education

BA/BS in Computer Science

Tools

Broadcom (CA) DX NetOps

Remedy

Job description

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Recruitment & Delivery Lead- Infobahn Softworld.

Job Title: IT Specialist / Network Management

Primary Skills : Broadcom (CA) DX NetOps solutions: Spectrum, PM, NFA.

Duration : 12+ Months

Job Description:

*OPEN TO LOCAL AND NON-LOCAL* 100% Remote

Expert IT Product Specialist – NetOps

Responsibilities

The successful candidate will be responsible for the following. The list is not all inclusive and additional tasks may be assigned to the candidate.

• Installation and Configuration of network monitoring tools.
• Administration – Monitor the general health of the system.
• Meet with network system owners for new monitoring requirements.
• Provision monitoring for network devices (e.g., routers, switches, firewalls, load balancers, WaaS).
• Configure tool integration with Remedy.
• Provide client support and training.
• Project Issue Support – provide troubleshooting and support for system Monitoring tools. Log support tickets with vendor, install patches and hotfixes.
• Vulnerability Management – Review and install new patches on servers.
• Transition Project / Build over to the Operations Team

Required Skills / Experience

• Proficient in Installation and Configuration of Broadcom (CA) DX NetOps solutions: Spectrum, PM, NFA.
• Proficient in supporting Broadcom (CA) DX NetOps solutions: Spectrum, PM, NFA for network system monitoring including routers, switches, firewalls, load balancers, wireless.
• Proficient in Integrating of Broadcom (CA) NetOps (DX NetOps, Spectrum, NFA, PM) with other Broadcom solutions: Infrastructure Manager (UIM) and AIOps (Operational Intelligence Dashboard) solutions.
• Proficient in Integrating of Broadcom (CA) NetOps solutions with third party: Remedy Service Desk.
• Proficient in Planning for installation Hardware, Software, Sizing, etc.
• Familiarity with Remedy – creating, working incident, change and work order tickets.
• Certificate Management.
• Familiarity with supporting monitoring tools for network solutions including routers, switches, firewalls, load balancers, wireless.
• Familiarity with networking protocols (e.g., SNMP, MPLS).
• Work closely with network teams (Windows, UNIX, Network, Application etc.) & Broadcom (CA) Support.
• BA/BS in Computer Science, IT Networking, Security, or other related technical degree.

Desired Skills / Experience

• 10+ years’ experience in directly supporting Network Fault Management tools in large enterprises.
• 10+ years’ experience in directly supporting Network Performance Management tools in large enterprises.
• 5 years’ experience directly supporting Broadcom (CA) NetOps (DX NetOps, Spectrum, NFA, PM).
• Creating and maintaining integration between Broadcom (CA) AIOps solutions: e.g., DX NetOps to Operational Intelligence Dashboard.
• Managing product licenses.
• Proficient in reviewing and installation of new patches for the applications.
• Knowledge of Python, PERL, Groovy or other programming languages common to monitoring tools.

Thanks & Regards

Email: [e-mail]

Seniority level

• Mid-Senior level

Employment type

• Contract

Job function

• Information Technology, Engineering, and Other

Industries

• IT Services and IT Consulting, Utilities Administration, and Technology, Information and Media