Change Management Specialist

Ismena; Lebanon (Lebanon County); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a dynamic Change Management Specialist to lead post-delivery transitions for enterprise-level projects. This role is pivotal in ensuring that projects smoothly integrate into business-as-usual operations. The ideal candidate will leverage expertise in change management methodologies to guide teams, assess impacts, and implement sustainable adoption strategies. If you are passionate about facilitating change and enhancing organizational effectiveness, this opportunity offers a chance to make a significant impact in a collaborative environment.

Qualifications

• Expertise in managing post-project transitions and guiding teams through change.
• Strong understanding of change management methodologies and frameworks.

Responsibilities

• Lead change management efforts for projects post-delivery to ensure smooth transitions.
• Collaborate with stakeholders to assess impacts and develop communication plans.

Skills

Change Management

Stakeholder Engagement

Impact Assessment

Communication Skills

Risk Management

Education

Bachelor's Degree in Business or related field

Certification in Change Management (e.g., Prosci, ADKAR)

Tools

ADKAR

Kotter’s 8-Step

Prosci

Job description

Department: Project Management Office (PMO)

Location: Remote/KSA

Job Type: Full-time

Position Overview:

We are seeking a skilled and dynamic Change Management Specialist to join our team to focus on enterprise-level projects post-delivery. This role will be key in ensuring the successful transition of projects into business-as-usual (BAU) operations. The specialist will provide guidance and support to ensure that change initiatives are effectively integrated, managed, and adopted by the organization after the project delivery phase, with a focus on both the project management and change management perspectives.

The ideal candidate will bring expertise in managing post-project transitions, guiding teams through change, and ensuring the sustainability of project outcomes. They will work closely with cross-functional teams to assess the change impact, plan post-delivery transitions, and address any emerging challenges that could affect project success and operational integration.

Key Responsibilities:

1. Post-Delivery Change Management:
   • Lead the change management efforts for projects once they have been successfully delivered, ensuring that the transition to BAU is smooth and sustainable.
   • Support project teams in understanding and managing the post-project impacts, both on the organization and its stakeholders.
2. Stakeholder Engagement & Communication:
   • Collaborate with senior leadership, business units, and project managers to assess the impact of project outcomes on various stakeholders.
   • Develop targeted communication plans and resources to support the transition to BAU, including training and feedback mechanisms.
3. Impact Assessment & Readiness:
   • Conduct post-project impact assessments to identify areas of potential resistance, risks, and opportunities.
   • Assess organizational readiness for change and ensure that the necessary resources and processes are in place to support successful adoption.
4. Adoption & Sustainability:
   • Implement adoption strategies that promote long-term change and ensure that new processes, systems, or tools are embedded within the organization.
   • Work with project teams to develop sustainability plans that ensure the changes introduced are maintained and evolve with future needs.

1. Change Management Framework & Methodology:
   • Utilize industry-standard change management methodologies (such as ADKAR, Kotter’s 8-Step, or Prosci) to plan and execute post-delivery transitions.
   • Develop change management tools, templates, and resources tailored to the needs of each project and stakeholder group.
2. Metrics & Reporting:
   • Define and track KPIs for post-delivery change management effectiveness.
   • Create reports and dashboards for senior leadership that provide insights into the adoption progress and the overall success of the transition.
3. Risk Management & Problem Resolution:
   • Identify potential issues or barriers to the successful implementation of post-delivery changes and work with relevant teams to resolve them.
   • Proactively identify any risks related to change adoption and work to mitigate these risks in a timely manner.
4. Collaboration & Training:
   • Collaborate with internal teams (e.g., HR, IT, Operations, etc.) to ensure that the necessary training, resources, and support structures are in place post-delivery.
   • Lead or support the development of training and awareness programs that reinforce the changes introduced by the project.