Network Infrastructure Engineer I , Amazon Dedicated Cloud (NIDD) (AWS)

Amazon; Jessup (MD); On-site; USD 96,000 - 166,300; Full time

Benefits offered by this job

Health insurance

RSUs

401(k) matching

Paid time off

Job summary

Amazon Data Services, Inc. is seeking a Network Infrastructure Engineer in Johns Hopkins vicinity to scale and operate large-scale enterprise networks across data centers.

You will design, implement, and support network infrastructure, cabling, and related systems, collaborating with internal customers and vendors. Ideal candidates bring a TS/SCI clearance, 3–5+ years of experience, and certifications (CCNA/CCNP/JNCIA).

Qualifications

• Current TS/SCI with Polygraph required.
• 3–5+ years of mid-level/enterprise experience as a technician or engineer.
• Knowledge of network cabling and test equipment (VFL, power meter, OTDR).

Responsibilities

• Clearly communicate project status and blockers to leadership and management.
• Perform device build and cabling validation activities.
• Manage cabling vendor activities and perform QA.
• Support deployment activities during change windows and assist in hardware rollout.
• Complete customer requests via Remedy trouble ticketing system.
• Troubleshoot networking and interconnectivity issues; deliver repeatable solutions.
• Travel up to 40% within the geographical area, possibly including international travel.

Skills

Network engineering

Cable management

Troubleshooting

Documentation

Change management

Education

BS in Information Systems or Computer Science

Tools

Certifications: CCNA, CCNP, JNCIA

Job description

Job ID: 3082086 | Amazon Data Services, Inc.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Amazon Web Services (AWS) is looking for a Network Infrastructure Engineer to build Amazon Dedicated Cloud regions as part of our Infrastructure Operations team. As dedicated cloud regions continue to expand and grow, Infrastructure Operations is looking for builders to take on the challenge of scaling network systems allowing us to stay ahead of customer demand. As a Network Infrastructure Engineer, you will work in a dynamic environment to drive the stability and sustainability of our next‑generation networks and assist in the development of innovative ways to automate and scale our network. The position's responsibilities include scaling support of several data center locations and day-to‑day assistance with capacity management. Engineers will work closely with internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers. The ideal candidate should be highly autonomous, very detail oriented, possess strong written and verbal communication skills and have significant experience in supporting large scale, enterprise class networks. Excellent network implementation and troubleshooting skills combined with a proven documentation methodology is also required. The desire and ability to work in a fast paced, collaborative environment is essential. In addition to providing top‑tier management and support of Amazon’s vast network infrastructure, Network Infrastructure Engineers are expected to build or enhance tools, develop best practices, refine operational procedures and think proactively.

Key Job Responsibilities

• Clearly communicate project status and blockers to leadership and project management.
• Perform device build and cabling validation activities.
• Manage cabling vendor activities and performing quality assurance activities.
• Support Network Engineering deployment activities during scheduled change management windows and participate in the migration (possibly off business hrs), basic configuration and rollout of new or upgraded hardware.
• Complete customer requests via Remedy trouble ticketing system.
• Troubleshoot networking, routing and inter connectivity issues, including troubleshooting of network device configuration and low‑level application interaction. Deliver simple, sustainable and repeatable solutions and processes.
• Manage work and priorities through ticketing system and workflow and collaborate with various stakeholders to remove project obstacles.
• Travel within geographical work area is required, up to 40% travel outside traditional work area may be required possibly including international travel and experience with small project scopes and ambiguous details within a relevant work environment.

A Day in the Life

A day in the life of a Network Design Engineer on our team includes attending meetings, creating and executing change management activities in the data centre, deploying hardware, connecting cabling, troubleshooting links, updating tickets, working with peers from all across AWS to innovate and develop, and finding new ways to do it all better for our customers.

Basic Qualifications

• Current, active US Government Security Clearance of TS/SCI with Polygraph.
• Knowledge of network cabling, optic types, and test equipment, such as VFL, power meter, and OTDR.
• General comprehension of the various components and sub-components of data center infrastructure.
• 3‑5+ years of mid‑level and/or enterprise experience as a technician or engineer; or an equivalent combination of education and experience.

Preferred Qualifications

• Certifications including CCNA, CCNP or JNCIA.
• BS in Information Systems or Computer Science and/or relevant certifications.
• Understanding of infrastructure technologies, including Routers and Switches and an understanding of common networking protocols (BGP, OSPF).
• Knowledge of network cabling, optic types, and test equipment, such as VFL, power meter, and OTDR.
• General comprehension of the various components and sub-components of data center infrastructure.

EEO Statement

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Salary and Benefits

USA, MD, Jessup - $96,000.00 - $166,300.00 USD annually. The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental Life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.