Network Field Technician

Skywalk Group; Des Moines (IA); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

401(k) with company match

Paid time off

Holiday pay

Company vehicle with gas card

Job summary

Fiberutilities Network Services is hiring a Network Field Technician to service the South-Central Iowa territory. You will travel in a company-provided vehicle to schools, universities, and state-owned institutions to install, upgrade, and disconnect voice, data, transport, and video network services both indoors and outdoors.

The role offers full-time employment with a competitive benefits package including a 401(k) match, paid time off, holiday pay, and a company vehicle with a gas card.

Qualifications

• Associate degree in a relevant discipline or 3–5 years experience in its absence.
• Technical training and/or certifications preferred.
• Experience with networking, fiber optics, telecommunications, or related technologies preferred.
• Valid driver’s license and good driving record.
• Ability to work independently, manage a territory, and work indoors or outdoors in varying Midwest weather.

Responsibilities

• Install, test, and activate TDM and Ethernet data circuits to keep customers connected.
• Configure Cisco and Juniper routers, deploy switches, and support network services.
• Troubleshoot TDM, SONET, private line, Ethernet, voice, CWDM, and DWDM systems.
• Partner with field technicians and telecommunications carriers to resolve outages, coordinate maintenance, and restore services.
• Use specialized testing equipment, such as OTDRs, fiber optic scopes, VFLs, circuit testers, data analyzers, and cable locators.
• Participate in an on-call rotation approximately once every four weeks.

Skills

Networking

Fiber optics

Telecommunications

Education

Associate degree

Job description

Job Title: Network Field Technician - South Central, IA

Behind every reliable connection is a great technician. Are you the one we’re looking for?

Fiberutilities Network Services is actively hiring a Network Field Technician to primarily service the South-Central Iowa territory, with preference for candidates located on the northern side of the region.

Network Field Technicians play an important role in keeping Iowa connected by supporting the Iowa Communications Network for the state. In this hands-on field role, you’ll travel in a company-provided vehicle to schools, universities, and state-owned institutions to install, upgrade, and disconnect voice, data, transport, and video network services both indoors and outdoors.

Fiberutilities Network Services has built a close-knit, supportive culture centered on customer service, teamwork, and doing what's best for its customers and employees. This is a full-time opportunity offering a competitive benefits package, including a 401(k) with company match, paid time off, holiday pay, and a company vehicle with a gas card!

• Install, test, and activate TDM and Ethernet data circuits to keep customers connected
• Configure Cisco and Juniper routers, deploy switches, and support network services
• Troubleshoot TDM, SONET, private line, Ethernet, voice, CWDM, and DWDM systems
• Partner with field technicians and telecommunications carriers to resolve outages, coordinate maintenance, and restore services
• Use specialized testing equipment, such as OTDRs, fiber optic scopes, VFLs, circuit testers, data analyzers, and cable locators
• Participate in an on-call rotation approximately once every four weeks

Requirements:

• Associate degree in a relevant discipline and one year of related experience, or 3–5 years of related experience in the absence of an associate degree
• Technical training and/or certifications preferred
• Experience with networking, fiber optics, telecommunications, or related technologies preferred
• Valid driver's license and good driving record
• Ability to work independently, manage a territory, and work indoors or outdoors in varying Midwest weather
• Ability to successfully complete company- and state-required background screenings

New to some of the technology?

You’ll have support. The first 90 days include a structured, hands-on training plan covering inside and outside plant technologies. Training continues throughout your first year, with ongoing coaching and access to experienced team leads and technical resources when you need help in the field.

• Ability to work independently, manage a territory, and work indoors or outdoors in varying Midwest weather
• Ability to successfully complete company- and state-required background screenings

We are an Equal Employment Opportunity employer. All employment decisions, including hiring, promotion, compensation, training, and other terms of employment, are made based on qualifications, abilities, and performance, without regard to membership of a protected class and in compliance of federal, state, and/or local laws.