Network Field Engineer

Strategic Staffing Solutions; Novi (MI); Hybrid; USD 70,000 - 90,000; Part time

Job summary

Strategic Staffing Solutions is seeking a Network Engineer located in Novi, MI. This hybrid position focuses on supporting LANs and WANs, troubleshooting application performance, and ensuring reliable operations of the network.

The ideal candidate will have a strong background in networking systems, specifically with Cisco, and must have 2-4 years of relevant experience. Knowledge of CCNA certification is favorable. A commitment to customer service is essential, along with the ability to work in a dynamic environment.

Qualifications

• Minimum of 2-4 years of experience in networking systems.
• 1-5 years of study towards CCNA Certification.
• Knowledge of HIPAA regulations preferred.

Responsibilities

• Monitor day-to-day operations of data network.
• Provide technical assistance for network problems.
• Work with teams to troubleshoot performance issues.

Skills

Troubleshooting network systems

Cisco configurations

LAN/WAN management

Customer service skills

Education

Associate's degree or vocational technical training

Cisco Certified Network Associate (CCNA)

Tools

Cisco devices

LAN/WAN routing protocols

Job description

Network Engineer

Location: Novi, MI (Hybrid)

Duration: 3 Month Contract

Overview

The Network Field Engineer provides support for LANs, WAN connections, and application performance troubleshooting. This individual is responsible for delivery of new functionality, day-to-day operations, and participating in break/fix activities.

Key Accountabilities

1. Monitor the day-to-day operations of the data network within his/her defined scope.
2. Provide technical assistance and resolution for network problems.
3. Recommend and assist with the implementation of complex upgrades and improvements to the data network as assigned.
4. Work with other infrastructure groups and end-users to identify and troubleshoot performance issues in an enterprise environment.
5. Monitor the installation, maintenance, and monitoring systems of the Clients' network.
6. Participate in on‑call rotation.
7. Applies advanced skills to resolve complex problems not covered by existing procedures or practices independently.
8. Displays a high level of critical thinking in bringing successful resolution to high‑impact, complex and/or cross‑functional problems.
9. Maintaining current knowledge and understanding of security and networking best practices to offer the best solutions and protection to company systems.
10. Physical Demands/Working Conditions: Normal office environment with minimal exposure to noise, dust, or extreme temperatures.
11. Must have reliable transportation as Field Engineer as they will travel between sites.

Minimum Education & Experience Requirements

Education Requirements

• Associate's degree or one to two (1-2) years of vocational technical training preferred.
• Minimum of 1-5 Years of Study towards a Cisco Certified Network Associate (CCNA) Certification.

Experience Requirements

• Minimum of 2-4 years of in‑depth troubleshooting and understanding of practical networking systems such as LAN, firewalls, routers, PC’s and printers.
• Must have experience with Cisco installing/configuring devices, LAN/WAN, Avaya, familiar with port activations, configuring switches, updating firmware.
• TCP/ICP, LPS routing protocols BGP, OSPF.
• Must meet or exceed core customer‑service responsibilities, standards and behaviors.

Certifications / Licenses Required

• CCNA is plus (if they do not have, they must be working towards it)

Other Qualifications (Preferred)

• Knowledge of HIPAA regulations preferred.
• Can, without assistance, plan, implement, and/or engineer network solutions based upon Cisco equipment with intermediate to advanced complexity.

Schedule: 9 – 5 day shift. Will be on‑call 5 days a week.