Network Engineer II – LMR & RRAD Systems Expert

FEDITC; New Boston (TX); On-site; USD 70,000 - 90,000; Full time

Job summary

FEDITC, LLC seeks a Network Engineer II to support RRAD’s IT and radio systems in the Texarkana area. The role focuses on end-user support, system maintenance, and radio hardware configuration, with strict adherence to Army and FCC regulations.

Candidates must be a US citizen with an active Secret DoD clearance, hold an Associate’s degree, and have verifiable experience managing Motorola-based radio systems.

Qualifications

• Must have verifiable experience managing and repairing Motorola-based radio systems.
• Must be able to lift over 50 pounds.
• Excellent communication and leadership skills for collaborating with stakeholders and managing teams in high-pressure environments.

Responsibilities

• Perform general maintenance and repairs to RRAD-owned ADP equipment.
• Augment Government personnel by providing end-user technical support for factory-floor applications and LMP-connected hardware used by RRAD production personnel, including LMP utilization and issue management visibility reporting for RRAD managers.
• Ensure computers used by production personnel are properly configured with specialty applications relevant to the installation environment, such as the Electronic Technical Manuals (ETM) interface.
• Perform live and remote-desktop troubleshooting to isolate user-reported problems with systems and installed LMP-connected applications.
• Trace and resolve hardware and connectivity issues related to LMP-controlled printers and data acquisition equipment, such as bar-code scanners and RFID interrogators.
• Assist all RRAD users with online Employee-Self-Service (ESS) time entry and review LMP ZCAT2 transaction codes to recover missing time and attendance information
• Perform general maintenance and repairs to land-mobile radios (LMRs)
• Augment Government personnel assigned to the RRAD Integrated Technology Division to maintain RRAD’s fleet of vehicle-mounted and handheld Motorola Land-Mobile Radios (LMRs), consisting of approximately 650 handheld and 50 vehicle-mounted radios
• Administer and manage Motorola-based Land Mobile Radio System hardware, software, and infrastructure components, including application software, processing platforms, executive software, gateways, and local area network connections to radio equipment
• Configure radios for use by all RRAD installation tenants, install radio sets and components into Government-owned vehicles, repair radio handsets and equipment, troubleshoot radio problems, and assist radio users with technical inquiries
• Record radio user and spectrum information in accordance with RRAD procedures and provide this information to RRAD Integrated Technology Division personnel to ensure compliance with Army and FCC regulations for LMR systems
• Obtain and install radio repair parts, log and perform repairs, and ensure compliance with other terms of the Contract without purchasing complete radios
• Perform other support duties as needed or directed

Skills

Motorola radio systems

End-user support

Remote desktop troubleshooting

Education

Associate’s degree

Job description

FEDITC, LLC seeks a Network Engineer II to support RRAD’s IT and radio systems in the Texarkana area. The role focuses on end-user support, system maintenance, and radio hardware configuration, with strict adherence to Army and FCC regulations.

Candidates must be a US citizen with an active Secret DoD clearance, hold an Associate’s degree, and have verifiable experience managing Motorola-based radio systems.