Network Engineer II — Hybrid On-Site Start, NOC Support

Spiderrock Group; Chicago (IL); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

On-site to hybrid transition

401K plan

Employee assistance program

Company laptop and equipment

Unlimited snacks and beverages

Unlimited PTO and parental leave

Job summary

SpiderRock is seeking a Network Engineer to monitor daily network operations and provide level 1/2 NOC support for clients and vendors from our Chicago office. You will escalate issues, maintain networks, and assist with disaster recovery testing, security measures, and documentation.

The role reports to the Network Engineer Supervisor and requires a Bachelor’s degree in a related field, 2–4 years of experience, and Cisco/Arista/Palo Alto skills.

Qualifications

• Bachelor’s degree in network engineering or computer science or a related field.
• 2–4 years of experience in the network engineering field.
• Vendor specific certifications (Cisco) a plus.
• Good understanding of networking protocols and infrastructure.
• Ability to implement, administer, and troubleshoot networking devices, including firewalls, routers, and switches.
• Experience with CISCO, ARISTA, and Palo Alto Network devices a plus.
• Experience with multicast configuration a plus.
• Experience with cloud networking a plus.
• Experience with client facing Network Operations Center (NOC) support.
• Network security experience a plus.
• Experience with coding and scripting a plus
• Experience with Claude integration a plus
• Ability to create accurate network diagrams and documentation.

Responsibilities

• Monitoring of our network performance and availability.
• Providing level 1 and level 2 network support for client and vendor related connectivity issues.
• Provide customer support for our collocated clients.
• Communication with end users, and managing expectations professionally.
• Performing scheduled fail-over and disaster recovery testing.
• Assist in planning and implementing network security measures.
• Assist in the ongoing maintenance and documentation of our network and security.
• Assist in the design, deployment, and configuration of new network initiatives.

Skills

Analytical skills

Problem-solving

Communication skills

Interpersonal skills

Time management

Work ethic

Dependability

Adaptability

Continuous learning

Education

Bachelor’s degree in network engineering or computer science

Vendor certifications (Cisco)

Tools

Cisco devices

Arista devices

Palo Alto Networks devices

Firewall configuration

Cloud networking

Claude integration

Job description

SpiderRock is seeking a Network Engineer to monitor daily network operations and provide level 1/2 NOC support for clients and vendors from our Chicago office. You will escalate issues, maintain networks, and assist with disaster recovery testing, security measures, and documentation.

The role reports to the Network Engineer Supervisor and requires a Bachelor’s degree in a related field, 2–4 years of experience, and Cisco/Arista/Palo Alto skills.