Network Engineer II

SpiderRock; Chicago (IL); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

On-site to hybrid transition

401K plan

Employee assistance program

Company laptop and equipment

Unlimited snacks and beverages

Unlimited PTO and parental leave

Job summary

SpiderRock is seeking a Network Engineer to monitor daily network operations and provide level 1/2 NOC support for clients and vendors from our Chicago office. You will escalate issues, maintain networks, and assist with disaster recovery testing, security measures, and documentation.

The role reports to the Network Engineer Supervisor and requires a Bachelor’s degree in a related field, 2–4 years of experience, and Cisco/Arista/Palo Alto skills.

Qualifications

• Bachelor’s degree in network engineering or computer science or a related field.
• 2–4 years of experience in the network engineering field.
• Vendor specific certifications (Cisco) a plus.
• Good understanding of networking protocols and infrastructure.
• Ability to implement, administer, and troubleshoot networking devices, including firewalls, routers, and switches.
• Experience with CISCO, ARISTA, and Palo Alto Network devices a plus.
• Experience with multicast configuration a plus.
• Experience with cloud networking a plus.
• Experience with client facing Network Operations Center (NOC) support.
• Network security experience a plus.
• Experience with coding and scripting a plus
• Experience with Claude integration a plus
• Ability to create accurate network diagrams and documentation.

Responsibilities

• Monitoring of our network performance and availability.
• Providing level 1 and level 2 network support for client and vendor related connectivity issues.
• Provide customer support for our collocated clients.
• Communication with end users, and managing expectations professionally.
• Performing scheduled fail-over and disaster recovery testing.
• Assist in planning and implementing network security measures.
• Assist in the ongoing maintenance and documentation of our network and security.
• Assist in the design, deployment, and configuration of new network initiatives.

Skills

Analytical skills

Problem-solving

Communication skills

Interpersonal skills

Time management

Work ethic

Dependability

Adaptability

Continuous learning

Education

Bachelor’s degree in network engineering or computer science

Vendor certifications (Cisco)

Tools

Cisco devices

Arista devices

Palo Alto Networks devices

Firewall configuration

Cloud networking

Claude integration

Job description

This Network Engineer will be responsible for monitoring the day-to-day operation of our computer networks, and providing level 1 and level 2 network operations center (NOC) support with our clients and vendors. This includes escalating and working with our networking team to resolve connectivity related issues. Primary duties include regular maintenance of our computer networks. Additionally, this role will assist in network documentation and performing regular disaster recovery testing. The Network Engineer will also work closely with our overall network team in assisting with other related networking design and provisioning projects. This position will work out of our Chicago office and report to the Network Engineer Supervisor.

WHAT YOU WILL DO

• Monitoring of our network performance and availability.
• Providing level 1 and level 2 network support for client and vendor related connectivity issues.
• Provide customer support for our collocated clients.
• Communication with end users, and managing expectations professionally.
• Performing scheduled fail-over and disaster recovery testing.
• Assist in planning and implementing network security measures.
• Assist in the ongoing maintenance and documentation of our network and security.
• Assist in the design, deployment, and configuration of new network initiatives.

WHAT SPIDERROCK IS LOOKING FOR

• Bachelor’s degree in network engineering or computer science or a related field.
• 2 to 4 years experience in the network engineering field.
• Vendor specific certifications (e.g.- CISCO) a plus.
• Good overall understanding of networking protocols and infrastructure.
• Ability to implement, administer, and troubleshoot networking devices, including firewalls, routers, and switches.
• Experience with CISCO, ARISTA, and Palo Alto Network devices a plus.
• Experience with multicast configuration a plus.
• Experience with cloud networking a plus.
• Experience with client facing Network Operations Center (NOC) support.
• Network security experience a plus.
• Experience with coding and scripting a plus
• Experience with Claude integration a plus
• Ability to create accurate network diagrams and documentation.
• Knowledge of the financial markets a plus.
• Good analytical and problem-solving skills.
• Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.
• Strong communication and interpersonal skills.
• Ability to work with all levels of staff.
• Strong work ethic.
• Dependable and flexible when necessary.
• Ability to work in a fast-paced, high pressured technology environment.
• Independent project and time management.
• Professional, motivated attitude.

WHAT TO EXPECT

• Learn while doing
• Highly competitive pay, benefits and bonus structure
• 5 days ON-SITE for first 6 months, transition to hybrid model (3 days on-site, 2 days remote)
• 401K plan and safe harbor employer match
• Employee assistance program
• Company laptop and equipment
• Progressive time off benefits (unlimited PTO, maternity leave, paternal leave)
• Integrative work environment
• Work with high-caliber and innovative professionals
• Access to unlimited snacks and beverages in our lounge area
• A fun and collaborative environment

SpiderRock is an Equal Opportunity Employer