Network Engineer II

Adusa; Salisbury (NC); On-site; USD 101,000 - 152,000; Full time

Job summary

Ahold Delhaize USA is seeking a Network Engineer II to support our large-scale enterprise network across stores, DCs, offices, data centers, and cloud. You will diagnose and fix LAN/WAN, SD-WAN, wireless, firewall, DNS/DHCP/IPAM, and monitoring issues, and take incident ownership with on-call rotation.

Responsibilities include implementing changes in ServiceNow, maintaining diagrams and SOPs, and collaborating with security and cloud teams to ensure reliable connectivity and performance for our

Qualifications

• Bachelor's degree or equivalent practical experience.
• 3+ years of enterprise network operations or engineering in a multi-site environment.
• Strong knowledge of TCP/IP, VLANs, STP, LACP, HSRP/VRRP, BGP, OSPF, QoS, NAT, and VPN.
• Hands-on with Cisco IOS-XE, HPE/Aruba switching, Fortinet FortiGate, and enterprise wireless.
• Experience troubleshooting SD-WAN, wireless, NAC, routing, and app connectivity.

Responsibilities

• Troubleshoot Layer 2 and Layer 3 connectivity across Cisco, HPE/Aruba, Arista, Fortinet, and Palo Alto.
• Support retail WAN and SD-WAN across MPLS, broadband, and LTE with path selection and failover.
• Implement approved ServiceNow changes with tested steps, validation, and backout plans.
• Support Aruba wireless and ClearPass/NAC, including AP health and RF performance.
• Monitor and troubleshoot with SolarWinds, Datadog, FortiAnalyzer, SNMP, syslog, NetFlow, and packet captures.
• Maintain DNS/DHCP/IPAM records and F5 load-balancing dependencies during incidents.
• Own incidents through restoration, updates, root-cause analysis, and preventive actions.
• Maintain network diagrams, inventories, SOPs, MOPs, and configuration records.
• Build reporting and drive MSP to maintain SOPs and runbooks.
• Participate in after-hours changes, on-call rotation, and critical incident support.

Skills

LAN/WAN

SD-WAN

Cisco IOS-XE

Network monitoring

DNS/DHCP/IPAM

Incident management

Education

Bachelor's degree or equivalent

Tools

ServiceNow

SolarWinds

Fortinet FortiGate

Aruba Wireless

Job description

Introduction

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which also includes five leading omnichannel grocery brands – Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Ahold Delhaize USA associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Overview

The Network Engineer II supports ADUSA's large-scale network across retail stores, distribution centers, offices, data centers, Equinix, and Azure. The role implements and troubleshoots LAN, WAN/SD-WAN, wireless, firewall connectivity, DNS/DHCP/IPAM, and network monitoring services. The engineer assigned incidents and changes through diagnosis, validation, documentation, and closure, and participates in critical incident response and on-call support.

Responsibilities

• Troubleshoot Layer 2 and Layer 3 connectivity across Cisco, HPE/Aruba, Arista, Fortinet, and Palo Alto environments, including VLANs, STP, LACP, SDWAN, Routing, and NAT.
• Support retail WAN and SD-WAN across MPLS, broadband, and LTE, including path selection, failover, latency, packet loss, and brownout conditions.
• Implement approved ServiceNow changes with tested steps, validation evidence, backout plans, and accurate closure records.
• Support Aruba wireless and ClearPass/NAC, including AP health, client connectivity, authentication, RF performance, and coverage issues.
• Monitor and troubleshoot with SolarWinds, Datadog, FortiAnalyzer, SNMP, syslog, NetFlow, and packet captures.
• Support Infoblox DNS/DHCP/IPAM and F5 load-balancing dependencies during incidents and changes.
• Own assigned incidents through service restoration, technical updates, root-cause analysis, and prevention actions.
• Maintain network diagrams, inventories, standards, SOPs, MOPs, and configuration records.
• Build reporting, and repetitive operational tasks. Drive ADUSA MSP to maintain, SOP, runbooks.
• Participate in after-hours changes, on-call rotation, and critical incident support.

Requirements

• Bachelor's degree or equivalent practical experience.
• 3+ years of enterprise network operations or engineering experience in a multi-site environment.
• Strong knowledge of TCP/IP, subnetting, VLANs, STP, LACP, HSRP/VRRP, BGP, OSPF, QoS, NAT, and VPN technologies.
• Hands-on experience with Cisco IOS-XE, HPE/Aruba switching, Fortinet FortiGate, and enterprise wireless.
• Experience troubleshooting SD-WAN, wireless, NAC, routing, and application connectivity issues.
• Ability to analyze packet captures, flow data, SNMP, and syslog and isolate issues across network, server, cloud, and application boundaries.
• Experience with ServiceNow incident, change, and problem management processes.
• Clear technical communication, accurate documentation, and ownership through resolution.

Preferred Qualifications:

• CCNA or equivalent knowledge; CCNP, Fortinet, or Aruba certification is a plus.
• Experience supporting a large retail or distributed network.
• Experience with Infoblox, F5, FortiManager/FortiAnalyzer, SolarWinds, or Datadog.
• Working knowledge of Equinix and Azure networking.

Salary Range: $101,360.00 - $152,040.00

All ADUSA job offers take multiple factors into consideration including, but not limited to salary range, internal equity, a candidate's qualifications, geographic region, job-related knowledge and skills.

This position is eligible for an incentive bonus based on company performance as provided by the plan terms and governing documents.