Network Engineer I: Federal IT & Security Ops

Lucayan Technology Solutions LLC; Missoula (MT); On-site; USD 55,000 - 75,000; Full time

Job summary

Lucayan Technology Solutions LLC, based in Missoula, Montana, is looking for a motivated Network Engineer I to join their on-site IT operations team. The successful candidate will support federal research facilities while handling help desk support, maintenance, and troubleshooting activities.

This position is ideal for a skilled individual with a solid background in IT support and networking. The role requires eligibility for a federal Public Trust clearance, an associate's degree in Information Technology, and up to 2 years of relevant experience.

Qualifications

• Eligibility for federal Public Trust Background Investigation.
• Minimum 2 years of IT support, network operations, or systems administration experience.
• Basic understanding of networking concepts including VLANs and DNS/DHCP.

Responsibilities

• Manage help desk intake, ticket tracking, resolution, and escalation.
• Assist users with network access issues including account unlocks.
• Conduct trouble isolation and root cause analysis to maintain network performance.

Skills

IT support

Network operations

Troubleshooting

Windows Server

Active Directory

Education

Associate’s degree in Information Technology

Tools

Tenable/Nessus

Cisco switches

Ticketing systems

Job description

Lucayan Technology Solutions LLC, based in Missoula, Montana, is looking for a motivated Network Engineer I to join their on-site IT operations team. The successful candidate will support federal research facilities while handling help desk support, maintenance, and troubleshooting activities.

This position is ideal for a skilled individual with a solid background in IT support and networking. The role requires eligibility for a federal Public Trust clearance, an associate's degree in Information Technology, and up to 2 years of relevant experience.