Network Engineer - F5 Load Balancing

Infosys Limited; Raleigh (NC); On-site; USD 81,000 - 125,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Disability coverage

Job summary

Infosys is seeking an Infrastructure Consultant 2 to join the US Delivery team. You will collaborate with onsite and offshore teams to resolve incidents, assess infrastructure, design scalable solutions, and manage deployments across client environments.

The role requires hands-on experience with F5 Load Balancers, Cisco routing protocols, and Palo Alto firewalls, with additional preference for automation and cloud exposure. Bachelor’s degree is required; relocation/travel may be needed.

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution.
• This position may require relocation and/or travel to work/project location.
• All applicants authorized to work in the United States are encouraged to apply.

Responsibilities

• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations.
• Evaluate client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities.
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems.
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes.
• Coordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes.
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance.
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards.
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains.
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration.
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise.

Skills

F5 Load Balancers

Cisco Routing & Switching

Palo Alto Firewalls

Automation (Python/Shell)

Education

Bachelor’s degree

Tools

ServiceNow

JIRA

Job description

Work Location

Hartford, CT, Plano, TX, Raleigh, NC, Reston, VA, Richardson, TX, Tempe, AZ

State / Region / Province

Arizona, Connecticut, North Carolina, Texas, Virginia

Country

USA

Domain

Delivery

Interest Group

Company

ITL USA

Requisition ID

155117BR

Technical Skills 1

Technology|Network-Load Balancer|F5

Technical Skills 2

Technology|Network-Firewall_and_Media|Cisco-Firewall_and_Media

Technical Skills 3

Technical Skills 4

Overview

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.

In the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below:

• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
• Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
• Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise

Your contribution to the team:

• A collaborative spirit and excellent communication skills.
• Ability to handle complex incidents and implement resolutions
• A knack for conducting IT infrastructure assessment and identifying key optimization opportunities
• Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus
• The ability to work with cross-functional teams

Required Skill and Experience

• Deep understanding in F5 Load Balancers, will need to have hands on configuration skills
• Strong experience in Cisco Route/Switch including knowledge of protocols like OSPF, BGP, EIGRP
• Must have expert knowledge in configuring and working with Palo Alto firewalls

Preferred Skill and Experience

• Experience with automation using Python or Shell scripting is a plus
• Experience with cloud is a plus, including:
  • AWS Cloud Front
  • Azure Cloud (Network layer, firewalls, load balancers)
  • GCP (Network layer, firewalls, load balancers)
• ServiceNow or similar ticket management experience is a plus
• JIRA or similar experience is a plus

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• All applicants authorized to work in the United States are encouraged to apply.

"The estimated annual compensation for this role in Reston, Virginia, will be $81447 to $125,000."

Along with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:

• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.