AWS Infrastructure Lead – IT Operations

Infosys; Hartford (CT); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Medical Insurance

Disability Insurance

401(k)

PTO

Job summary

Infosys is seeking an Infrastructure Consultant 2 in Hartford, CT to drive IT infrastructure transformations for financial services clients. You will lead complex incidents, assess infrastructure, and design scalable, cost-efficient solutions across on-prem and cloud hybrid environments.

Candidate must have AWS, DevOps, and ITIL experience, with Terraform/CloudFormation and scripting skills. Travel may be required; relocation offered for the right candidate.

Qualifications

• Experience leading enterprise IT infrastructure projects.
• Ability to implement and oversee IT systems and services.
• Ability to lead critical incident response and releases.

Responsibilities

• Resolve complex incidents, perform root-cause analyses, document findings.
• Assess client IT infrastructure and support due diligence.
• Design scalable, cost-efficient infrastructure solutions and document them.
• Coordinate deployments, release readiness, and post-deployment testing.
• Manage vendor relationships and drive continuous improvement.

Skills

AWS

DevOps

ITIL

Education

Bachelor's degree

Tools

Terraform

CloudFormation

Splunk

Job description

Overview

The Infosys Financial Services unit is a global leader in driving digital transformation for financial institutions. We specialize in leveraging advanced technologies such as AI, cloud, and data-led innovation to help our clients accelerate growth and unlock business value. Our AI-driven solutions empower financial institutions to make smarter decisions, enhance customer experiences, and achieve operational excellence. Join us to be part of a pioneering team that is at the forefront of financial services transformation. You'll have the opportunity to work with cutting-edge AI technologies, collaborate with industry experts, and contribute to transformative projects across banking, wealth management, and insurance sectors. If you're passionate about AI and eager to make a significant impact, the Infosys Financial Services unit is the perfect place for you to grow and excel.

In the assigned Job Role of Infrastructure Consultant 2, your Area Of Responsibility will be as below:

• Collaborate with internal and client teams to resolve complex incidents, conduct root cause analyses, and document findings with preventive recommendations
• Participate in evaluation of client IT infrastructure, prepare actionable assessment reports, and support due diligence to document infrastructure maturity and improvement opportunities
• Contribute to the design of scalable, cost-effective IT infrastructure solutions, review reusable components, and develop technical documentation for deployed systems
• Align release schedules and environment readiness, execute deployments as per protocols, perform post-deployment testing, and manage version control to track changes
• Co-ordinate maintenance schedules, emergency fixes, and technology upgrades while ensuring uninterrupted integration into existing systems and processes
• Facilitate performance data analysis across systems, coordinate insights on system behavior, and support capacity planning to optimize performance
• Conduct security checks, recovery drills, and compliance audits, implement security measures, and coordinate continuity plans to maintain adherence to standards
• Gather feedback to identify automation opportunities, analyze existing infrastructure processes, and propose enhancements for efficiency gains
• Act as liaison with onsite, offshore, and vendor teams to document project requirements, ensuring effective collaboration
• Develop a centralized repository of technical and procedural knowledge, leveraging insights from other projects to drive efficiency and retain organizational expertise

Your Contribution To The Team

• A collaborative spirit and excellent communication skills.
• Ability to handle complex incidents and implement resolutions
• A knack for conducting IT infrastructure assessment and identifying key optimization opportunities
• Focused approach towards deployment management, system optimization, and process automation initiatives including sector specific focus
• The ability to work with cross-functional teams

Required Skill And Experience

• Provide support for complex or specialized infrastructure and application tasks, incidents, changes and requests.
• Experience Implementing and overseeing enterprise-level IT systems and services, including rollout of new services across applications and shared services.
• Ability to lead critical incident response and root cause analysis.
• Ability to lead critical application releases and implementations, including coordination of interfacing application changes.
• Understanding how to manage relationships with vendors
• Ability to be able to build dashboards and automation scripts to improve observability, reduce manual work and protect business uptime, for use by the team, the business and other technical teams.
• Need to be able to act as subject matter expert on design, operations, functionality and the impact of changes.
• Will be required to recommend and lead continuous improvement.
• Deep expertise in enterprise infrastructure (on-prem and cloud hybrid) and AWS cloud computing.
• Expertise in at least two of the following and intermediate knowledge of at least three others: Cloud Architecture, Security Framework, System Operations, Network, Database, Development/DevOps.

Preferred Skill And Experience

• AWS Certified Solutions Architect – Associate/Professional
• AWS Certified DevOps Engineer – Professional
• ITIL certification
• Terraform or CloudFormation
• Python scripting for automation
• Experience with Splunk, Datadog or Grafana dashboards
• Hybrid cloud/networking experience (Direct Connect, Transit Gateway)

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Benefits

• Medical/Dental/Vision/Life Insurance
• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement AccountsInsurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level
• Paid holidays plus Paid Time Off

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.