Network Engineer

Kyndryl; United States; Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Be Well program

Hybrid-friendly culture

Job summary

Kyndryl seeks a Network Support Specialist to install, maintain, troubleshoot, and secure complex enterprise networks. You will operate in a multi‑vendor environment, implementing changes, testing configurations, and applying security policies while keeping customers informed.

Ideal candidates bring 5+ years of experience in enterprise networks, CCNP knowledge, and strong problem‑solving, analytical, and documentation skills. A hybrid work model and ongoing learning opportunities are offered.

Qualifications

• 5+ years of enterprise network engineering or related experience.
• CCNP Enterprise knowledge is preferred.
• Experience configuring Cisco routers and switches in multi‑vendor environments.
• Ability to analyze data, perform root-cause analysis, and document resolutions.

Responsibilities

• Provide advanced operational support and incident resolution for enterprise networks.
• Plan, execute, and validate network changes with risk assessment and impact analysis.
• Maintain network performance, security, and documentation including root cause analysis.
• Collaborate with end customers, project managers, and service engineers to resolve issues.

Skills

Routing & Switching

Cisco devices

Network protocols

Network monitoring

Root cause analysis

Tools

Riverbed WAN accelerators

F5 LTM

Cisco IOS

Ansible

Job description

Who We Are

At Kyndryl, we run and reimagine the mission‑critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI‑powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well‑being is prioritized and your potential can thrive.

The Role

Are you a tech‑savvy problem‑solver with a passion for ensuring optimal network performance? If so, look no further – Kyndryl is seeking a Network Support Specialist who will be the go‑to expert for installing, maintaining, and troubleshooting computer networks.

As our Network Support Specialist, you’ll be working in a complex, multi‑vendor environment, and will use your analytical skills to identify and resolve network issues, make configuration changes, and implement security policies. This role requires someone who can think on their feet, test and apply corrective actions (including emergency changes), and participate in change reviews as needed. And with the ever‑changing nature of technology, you’ll be constantly learning and growing in your role.

You will work alongside a talented team of experts to plan and execute routine network changes, troubleshoot and solve network issues and outages, and maintain excellent communication with our end customers, project managers, and service engineers. You’ll be responsible for maintaining network components, monitoring network performance, and maintaining network security. You will also be providing user support for network‑related issues, ensuring that our customers receive the highest level of support possible.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer‑focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

Level 2 Network Engineer will provide advanced operational support, configuration management, change implementation, and incident resolution for enterprise network environments. This role supports network stability, performance, security, and successful execution of approved changes across routing, switching, wireless, and WAN services utilizing Cisco products.

• Strong understanding of enterprise networking fundamentals including routing, switching, VLANs, subnetting, protocols such as DNS, DHCP, NAT, EIGRP, BGP, HSRP, VLANs
• Strong hands‑on experience configuring and troubleshooting Cisco routers, switches, WAN circuits, VPN connectivity, Riverbed WAN accelerators, and F5 LTM load balancers, with CCNP‑level knowledge
• Advanced packet analysis and log interpretation skills with ability to troubleshoot multi‑layer issues and validate protocol behavior in complex environment
• Experience with enterprise monitoring, ticketing, and configuration management tools, with ability to correlate data and independently drive incident resolution
• Ability to independently plan, execute, and validate network changes, assess risk and impact, and produce clear technical documentation including root cause analysis and resolution details
• 5+ years of enterprise network engineering, network operations, or infrastructure support experience

Preferred Skills and Experience

• CCNP Enterprise experience
• Experience with network automation, scripting, or configuration templates (optional)
• Change management and maintenance window experience
• Familiarity with SD‑WAN, cloud networking, or network security concepts

• Experience with Ansible automation

Being You

The “Kyn” in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don’t meet every requirement, we encourage you to apply. We believe in growth, and we’re excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging — being a valued, respected, trusted member of the team — is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That’s The Kyndryl Way.

What You Can Expect

Your career with us isn’t just a job—it’s an adventure with purpose. We offer a dynamic, hybrid‑friendly culture that supports your well‑being and empowers you to grow. Our Be Well programs are thoughtfully designed to support your financial, mental, physical, and social health—because we know that when you feel your best, you do your best.

From your very first day, you’ll dive into impactful work that powers the systems our customers rely on every day. You won’t just contribute—you’ll make a difference, tackling meaningful projects that sharpen your skills and fuel your growth.

We’re here to champion your journey. With powerful tools to chart your career path, personalized development goals aligned with your ambitions, and continuous feedback to keep you inspired and on track, you’ll have everything you need to thrive and evolve. You’ll develop in‑demand skills to grow your career and achieve your ambitions with access to cutting‑edge learning opportunities—from certifications with Microsoft, Google, and Amazon to coaching and hands‑on experiences. And through it all, you’ll be part of a culture that values empathy, restless learning, and a devotion to shared success.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands‑on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.