Network Engineer

Agio; United States; Remote; USD 80,000 - 110,000; Full time

Job summary

A leading company in managed IT and cybersecurity is seeking a skilled Network Engineer to provide support in client environments. The role involves managing multi-vendor networks, performing system checks, and troubleshooting issues. Candidates should have strong analytical and problem-solving skills, along with experience in network technologies. This position offers a competitive salary, comprehensive benefits, and a supportive work environment, emphasizing work-life balance.

Benefits

Competitive salary

Comprehensive health benefits

401K plan

Uncapped vacation time off

Paid volunteer time off

Training and growth opportunities

Qualifications

• 4+ years working as a network engineer.
• Strong understanding of popular network routing protocols.
• Ability to work independently and drive issues to closure.

Responsibilities

• Network Management for multi-vendor networking systems.
• Perform configuration changes on network devices.
• Provide solutions to complex hardware and software problems.

Skills

Communication

Analytical Skills

Problem Solving

Tools

Palo Alto

Cisco ASA

Cisco Meraki

Azure Firewall

Wireshark

Python

Ansible

Job description

Agio is a hybrid managed IT and cybersecurity provider servicing the financial services, health care and payments industries. The company has extensive experience supporting the alternative investment space, specializing in hedge funds, private equity firms and asset managers. Agio offers technology hosting, monitoring, management, helpdesk, disaster prevention and recovery, as well as managed security, 360° cybersecurity programs, virtual CISO (vCISO) support and cybersecurity consulting.

We have team members in the US, UK, Canada, India and the Philippines. Our remote work policy allows us to accommodate our employees’ need for flexibility. Our family forward mentality and work-life balance focus empower our employees to live their best life at Agio.

WE OFFER:

• Competitive salary
• Comprehensive health benefits including vision, dental, disability, life insurance, and more with immediate coverage
• An inclusive and extended parental leave policy, birth mothers are fully paid up to 24 weeks
• 401K plan
• Uncapped vacation time off
• 9 paid holidays
• 10 paid sick days
• 32 hours of paid volunteer time off
• Training and growth opportunities
• A multicultural and diverse team
• A supportive work environment
• Social events
• Agio swag
• And more

Job Description

OBJECTIVES – YEAR ONE

• Provide engineer level support in our clients’ environments with little assistance and teach others to do the same
• Perform Technical Reviews of Client Network configurations, connectivity and provide detailed documents of the systems
• Create detailed project plans to reconcile/remediate Client environments to approved configurations for subscribed services
• Perform Change Management (configuration changes) on supported technology platforms
• Identify efficiency and automation opportunities for deployment and ongoing administration/management of subscribed services

The schedule for this role is Monday to Friday 11am to 8pm Eastern Time.

RESPONSIBILITIES

• Network Management for multi-vendor networking systems
• Perform system checks to verify all circuit installations are configured properly and functioning as designed
• Analyze and investigate interface utilization reports
• Switching platforms
• Escalate and work with 3rd party vendors to troubleshoot connectivity issues
• Perform configuration changes on network devices
• Participate in client on-boarding tasks as well as scheduled remediation and maintenance tasks, including hardware/firmware deployments/upgrades
• Troubleshooting code and platform lifecycle issues
• Provide solutions to complex hardware and software problems
• Cloud Networking
• Perform complex implementations with little guidance
• Writing and presenting technical documents

REQUIREMENTS

• 4+ years working as a network engineer
• Excellent written, verbal, and interpersonal communication skills
• Strong analytical and problem-solving skills
• Strong understanding of Palo Alto, Cisco ASA, Cisco Meraki, and Azure Firewall solutions
• Strong understanding of popular network routing protocols (EIGRP, OSPF, BGP)
• Strong understanding of Azure and configuring Networks within the IaaS Platform
• Strong understanding of first Hop Redundancy methods (HSRP, VRRP, GLBP)
• Strong understanding of layer 2 switching and layer 3 routing
• Strong understanding of IPsec technologies
• Strong knowledge of network operating systems including Cisco IOS, IOS-XE, IOS-XR, NXOS
• Ability to work independently and drive issues to closure
• Ability to meet stringent deadlines and handle multiple tasks
• Familiar with change management and ITIL processes
• Ability to provide timely and informative follow-up to end-users
• Desire to work in a fast-paced, multi-tenant environment
• Position will require after-hours work to service client’s maintenance windows
• Desire to work in a support function, performing day-to-day firewall updates and taking on system alerts and end-user requests
• Packet analysis skills using tools like Wireshark
• Understanding of Network hardening technologies such as 802.1x, routing protocol encryption, restricted access to network devices, ISE
• Should possess knowledge of Azure and AWS architecture principles such as VPC, Direct Connect, VPN Gateways, MS Azure VNet, VNet-Peering, Express Routes, Virtual Network Gateways, NSGs, and Load Balancers.

PREFERRED EXPERIENCE

• Familiarity with popular Firewall vendor solutions (Checkpoint, Meraki, Firepower, Palo Alto, Fortinet)
• CCNP or CCIE level experience
• Understanding of VoIP in an enterprise infrastructure
• Knowledge of Python, Nornir and Ansible is a plus

Please note: This role is permanent, full-time, and we will not consider C2C or contract.

#LI-REMOTE

Agio is a blend of who we are and what we aspire to be. As an equal opportunity employer, we embrace diversity and are committed to creating an inclusive culture that allows each of us to do our best work and be our best selves.

We welcome all interested individuals to apply and encourage applications from people with disabilities, diverse ethnic and cultural origins, veteran status, and people from all races, religions, gender identities, sexual orientations, and expressions. We encourage you to apply if you see a fit between you and the opportunity.