Network Engineer

Canopy Children's Solutions; Jackson (MS); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive Compensation

403(b) Retirement Plan with Match

Medical, Dental, Vision Insurance

PTO/Vacation

Employee Wellness Program

Job summary

Canopy Children's Solutions in Jackson, Mississippi, is seeking a Network Engineer responsible for the design, implementation, support, and security of the network infrastructure. This position involves managing hardware, monitoring performance, and ensuring cybersecurity across multiple locations.

Qualified candidates should hold a Bachelor's degree in Computer Science and have at least five years of relevant experience. Strong knowledge of LANs, WANs, Cisco networking, and network security certifications are preferred. A comprehensive benefits package is included for eligible full-time employees.

Qualifications

• Minimum of five years of directly related experience.
• Working knowledge of LANs and WANs.
• Certifications such as CCNA, Network+, Security+ are preferred.

Responsibilities

• Install, configure, and support LANs and WANs.
• Monitor network performance and availability.
• Implement network security controls.

Skills

LAN and WAN configuration

Network security

Cisco networking

Troubleshooting

VPNs

Education

Bachelor’s degree in Computer Science

Tools

Microsoft Server Systems

SQL

Job description

Company Overview

Canopy Children's Solutions is Mississippi’s most comprehensive nonprofit provider of children’s behavioral health, educational, and family support solutions. Founded in 1912, our diverse team is committed to honoring the voices of Mississippi children and families. We are a Great Place to Work for the fifth consecutive year and offer a comprehensive benefits package to all eligible full‑time employees.

Core Values:

• The voice of our children and families always comes first
• Relationships matter and our differences make us stronger
• We take great joy in service to others
• Our families and our communities deserve our very best

Benefits:

• Competitive Compensation
• 403(b) Retirement Plan with Match
• Medical, Dental, Vision Insurance
• PTO/Vacation
• Employee Wellness Program and Counseling Services

Network Engineer Overview

The Network Engineer is responsible for design, implementation, support, monitoring, security, and ongoing optimization of Canopy Children's Solutions network infrastructure. This role manages network hardware and services, including routers, switches, wireless systems, firewalls, virtual environments, domain services, backup solutions, and disaster recovery systems. The Network Engineer monitors performance, troubleshoots complex technical issues, and ensures reliability, availability, and security across multiple locations. Collaborating with the Director of IT Operations, the Engineer works to improve infrastructure performance, strengthen cybersecurity, and support organizational goals.

Job Responsibilities

• Install, configure, and support the organization’s LAN, WAN, and Internet systems.
• Configure and implement network hardware, software, and network communication gateways.
• Investigate, diagnose, and resolve complex network, connectivity, and infrastructure issues promptly.
• Implement and support network security controls in alignment with policies and industry standards.
• Assist in maintaining secure access controls, network segmentation, and data protection measures.
• Set access and authorization controls for everyday operations and emergency procedures.
• Maintain transmission security controls, including access control mechanisms, audit trails, event reporting, encryption standards, and data integrity protections.
• Monitors network performance and availability, proactively identifying and addressing issues.
• Responds to network incidents and service disruptions, documenting root cause and resolution.
• Implement network changes per established change management processes.
• Work with IT leadership, vendors, outsourcers, and contractors to support network solutions and services.
• Monitor and support effectiveness of security solutions such as firewalls, anti-virus, and intrusion detection systems.
• Maintain up‑to‑date network diagrams, configurations, and operational documentation.
• Support audit and compliance efforts by maintaining documentation and providing requested system information.
• Provide technical assistance to network operations staff.
• Conduct research and make recommendations on network products, services, protocols, and standards to support procurement and development efforts.
• Create and maintain disaster recovery and emergency operation procedures and risk tolerances for the network.
• Demonstrate sensitivity and responsiveness to cultural/socioeconomic differences in the service population.
• Other duties as assigned.

Required Qualifications

• Bachelor’s degree in Computer Science or a related field and a minimum of five (5) years of directly related experience.
• Working knowledge of LANs, WANs, Microsoft Server Systems, SQL, Cisco networking, and VPNs.
• Network security experience. CCNA, Network+, Security+ certifications preferred.