Network Engineer

StarsHR, Inc.; Harrisburg (Dauphin County); On-site; USD 60,000 - 80,000; Full time

Job summary

An IT services company is seeking a network support specialist in Harrisburg, PA. This role involves installing, configuring, and maintaining network infrastructure, primarily focusing on switches and routers. You will troubleshoot issues, assist in network deployments, and document configurations. The ideal candidate must demonstrate strong skills in Cisco CLI and have experience with network monitoring tools. Effective communication skills are essential for collaboration with IT teams and vendors.

Qualifications

• Proficient in using Cisco CLI for network tasks.
• Experience with network management and troubleshooting.
• Ability to document network configurations and processes.

Responsibilities

• Install and maintain network infrastructure components.
• Troubleshoot and resolve network problems.
• Assist in network technology deployments.

Skills

Cisco CLI

Network troubleshooting

Network monitoring tools

Documentation skills

Effective communication

Education

Network-related certification

Tools

Service Now

Visio

Job description

Installs, configures, and maintains network infrastructure consisting

primarily of switches, routers, SD-WAN edge appliances, wireless

infrastructure, cellular-based appliances, and all associated hardware

and software.

Performs network management functions utilizing various industry tools

to monitor, test, verify, troubleshoot, and resolve network problems by

working with users, service providers, business partners, and others to

Understands and can adeptly use Cisco CLI.

Assists in the execution of planned deployments and upgrades and

supports change management efforts within the edge networking group.

Participates in Service Now trouble ticket resolution and reporting.

Assists in the rollout of pilot/ new network technology applications to

meet operational needs.

Ensures that assigned edge networking trouble tickets or incidents

follow established processes and are fully documented within Service

Now.

Proactively identifies and troubleshoots issues related to complex

network problems and works them to resolution, including communication

to other networking teams.

Participates with the edge networking team in the evaluation of, and

makes recommendations on, new and emerging technologies as part of the

ongoing hardware refresh cycles.

Evaluates current and future network needs and prepares technical

solutions and recommendations.

Reviews the development of configuration standards.

Participates in the design of highly complex networks as well as makes

recommendations to optimize the edge network for maximum efficiency.

Ensures that all existing and new networks meet or exceed the security

requirements set forth by OA.

Assists in the creation and maintenance of Visio diagrams of the edge

network to document new and existing network elements, especially those

deemed specialty/ field networks.

Maintains documentation for the configuration of network components

including setup, installation, and overall deployment of network

Supports remote IT staff with network-related issues and deployments.

Supports agency operations staff and business partners with

network-related issues as needed.

Communicates effectively both verbally and in writing with other

employees, vendors, and business partners.

Maintains a working knowledge of network monitoring tools and