Network Engineer

Mbi Llc

Harrisburg (Dauphin County)

Hybrid

Part time

14 days+

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Job summary

A technology services company located in Harrisburg seeks a Network Technician to provide support for their network infrastructure. The successful candidate will handle installations, configurations, and troubleshooting of network issues, ensuring optimal operation and security. A CCNA certification is preferred, but equivalent experience is also accepted. The role offers part-time telework options, and candidates must reside in the Greater Harrisburg area.

Qualifications

3+ years experience in network routing.
3+ years experience in network switching.
CCNA certification preferred.

Responsibilities

Provide technical support for network infrastructure.
Install, configure, and maintain network components.
Troubleshoot network issues effectively.
Assist with deployments and upgrades.
Maintain documentation of network setups.

Skills

Network Routing

Network Switching

CCNA

SD-WAN

Job description

- The selected candidate will be responsible for providing technical support for planning, maintaining, and integrating local and wide area network infrastructure and will have input into the edge networking technologies deployed throughout the Enterprise. The selected candidate must be able to communicate well and needs to be an eager individual with direct hands‑on experience in networking.

- A CCNA certificate is preferred, but candidates with demonstrable levels of commensurate hands‑on experience will be considered.

DESCRIPTION OF DUTIES:

- Installs, configures, and maintains network infrastructure consisting primarily of switches, routers, SD‑WAN edge appliances, wireless infrastructure, cellular‑based appliances, and all associated hardware and software.

- Performs network management functions utilizing various industry tools to monitor, test, verify, troubleshoot, and resolve network problems by working with users, service providers, business partners, and others to resolve problems.

Understands and can adeptly use Cisco CLI.

- Assists in the execution of planned deployments and upgrades and supports change management efforts within the edge networking group.

- Participates in Service Now trouble ticket resolution and reporting.

- Assists in the rollout of pilot / new network technology applications to meet operational needs.

- Ensures that assigned edge networking trouble tickets or incidents follow established processes and are fully documented within Service Now.

- Proactively identifies and troubleshoots issues related to complex network problems and works them to resolution, including communication to other networking teams.

- Participates with the edge networking team in the evaluation of, and makes recommendations on, new and emerging technologies as part of the ongoing hardware refresh cycles.

- Evaluates current and future network needs and prepares technical solutions and recommendations.

- Reviews the development of configuration standards.

- Participates in the design of highly complex networks as well as makes recommendations to optimize the edge network for maximum efficiency.

- Ensures that all existing and new networks meet or exceed the security requirements set forth by OA.

- Assists in the creation and maintenance of Visio diagrams of the edge network to document new and existing network elements, especially those deemed specialty/ field networks.

- Maintains documentation for the configuration of network components including setup, installation, and overall deployment of network hardware.

- Supports remote IT staff with network‑related issues and deployments.

- Supports agency operations staff and business partners with network‑related issues as needed.

- Communicates effectively both verbally and in writing with other employees, vendors, and business partners.

- Maintains a working knowledge of network monitoring tools and automation.

- Performs other duties as required.

ADA REQUIREMENTS:

- Equipment in use in Job Performance: Personal Computers, servers, network components, telephones, calculator, copy machines, printers, faxes, cell phones and common writing devices. Must be able to lift 50 pounds. Must be able to work from a step ladder.

JOB LOCATION:

- Part‑time telework is an option for this position, as is working from a structured office setting in an approved Commonwealth‑owned facility. Candidates must reside within the Greater Harrisburg / Mechanicsburg / Central PA Area to be considered for this position.

DECISION MAKING:

- Appropriately manages time and engages other edge networking teams as needed or required. Overall performance of the network team and availability/performance of the network and customer satisfaction are factors used to determine level of success.

ESSENTIAL FUNCTIONS