Network Engineer

World Wide Technology; Alexandria (VA); On-site; USD 140,000 - 150,000; Full time

Benefits offered by this job

Health benefits

Dental coverage

Vision coverage

Onsite health centers

Employee assistance program

Wellness program

Profit sharing

401k matching

Tuition reimbursement

PTO & holidays

Parental leave

Military leave

Bereavement leave

Nursing mothers benefits

Pet insurance

Employee discounts

Job summary

World Wide Technology, LLC seeks a Network Engineer to support its Government Services team in Alexandria, VA, onsite. The role focuses on engineering and support within a customer environment, handling network issues and maintenance.

The position requires 5+ years in network engineering, CCNA/ITIL/ITSM, and an advanced networking certification, with opportunities for growth within a cleared government-focused team.

Qualifications

• 5+ years of network engineering or architecture experience.
• CCNA, ITIL, or ITSM certification required.
• Industry-recognized advanced networking certification.

Responsibilities

• Serve as the first line of support for network-related issues and tickets.
• Perform initial troubleshooting of connectivity issues and hardware faults.
• Monitor network performance and health using standard tools.
• Escalate complex issues to Tier 2/3 with proper documentation.
• Assist with routine network maintenance tasks and device reboots.
• Document troubleshooting steps, resolutions, and changes in ticketing systems.
• Support end users with basic networking questions and connectivity needs.

Skills

5+ years network engineering

CCNA/ITIL/ITSM

Advanced networking cert

Job description

This is a full-time direct hire position and you must currently have an active Secret Security Clearance or above. We are not able to offer visa sponsorship, 1099 status, or work with C2C for this role.

Why WWT?

At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.

Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.

With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.

Want to work with highly motivated individuals on high-performance teams? Join WWT today!

What is the Government Services Team and why join?

Our Government Services team provides cleared resources with a global reach to federal civilian, Department of Defense (DoD), and intelligence community markets. We excel at delivering innovative, operationally ready, and cost-effective IT solutions that accelerate the interoperability and resiliency of mission-critical systems.

Location: Alexandria, VA (fully on-site)

What will you be doing?

World Wide Technology, LLC has an opportunity available for a Network Engineer to support our Government Services team. This position will focus on Engineering and support within a customer’s environment.

Key Responsibilities:

• Serve as the first line of support for network-related issues, responding to tickets, alerts, and basic incident reports.
• Perform initial troubleshooting of connectivity issues, hardware faults, and basic configuration errors.
• Monitor network performance, availability, and health using standard monitoring tools.
• Escalate complex or unresolved issues to Tier 2 or Tier 3 teams with appropriate documentation.
• Assist with routine network maintenance tasks, such as port changes, device reboots, and patch cable replacements.
• Document troubleshooting steps, resolutions, and changes in ticketing systems.
• Support end users with basic networking questions and connectivity needs.

Required Qualifications

• 5+ years of relevant network engineering or architecture experience
• CCNA, ITIL, or ITSM
• Possesses an industry‑recognized advanced networking certification

Want to learn more about Government Services? Check us out on our platform:

https://www.wwt.com/public-sector

https://www.wwt.com/government-services

Preferred locations: on site in Alexandria, VA

Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $140,000.00 to $150,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.

The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:

• Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program
• Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement
• Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement
• Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program

We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!

If you have any questions or concerns about this posting, please email [e-mail].