Network Computer Support Technician

General Dynamics - IT; Washington (District of Columbia); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay

401K with company match

Paid time off

Wellness packages

Job summary

General Dynamics IT is seeking a Network Computer Support Technician for McChord Air Force Base in the Tacoma, Washington area. The role requires an active Secret clearance and hands-on maintenance of ADCS networks and systems.

Responsibilities include Tier 1 maintenance, incident reporting, and configuration changes, with strong focus on security, VMware ESXi, Active Directory, and Windows Server environments. Onsite work at McChord AFB is required.

Qualifications

• Must have an active Secret Level security clearance.
• Must hold CompTIA IAT 8570 Level II or 8140 equivalent.
• AA/AS degree and 1-3 years’ experience or equivalent experience.
• Onsite to McChord AFB in Tacoma, Washington.

Responsibilities

• Tier 1 maintenance of on-site ADCS systems and subsystems.
• Terminate ADCS circuits activated at POP.
• Report failures to government contract representative by start of next duty day.
• Coordinate downtime requirements with CAOC/ADS CFP.
• Monitor on-site and remote locations.
• Perform additions, changes, relocations of ADCS equipment.
• Troubleshoot hardware and software problems and interconnectivity.

Skills

Network troubleshooting

End-user support

Customer focus

Security policy compliance

Shift work adaptability

Education

AA/AS degree

Tools

Cisco hardware / maintenance

VMware ESXi

Active Directory

Windows Server 2019

HBSS

ACAS

SQL

SolarWinds

Splunk

Job description

We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology.

GDIT is looking for Network Computer Support Technician at McChord Air Force Base in Tacoma, Washington area, who holds an active Secret Clearance.

HOW A NETWORK COMPUTER SUPPORT TECHNICIAN WILL MAKE AN IMPACT:

Support Technician maintenance includes (but is not limited to):

• The Tier 1 maintenance of the on-site ADCS systems and subsystems, performing preventive and corrective maintenance and monitoring the on-site and remote locations.
• Terminate ADCS circuits activated at the node point-of-presence (POP).
• Report failures to the on-site government contract representative no later than the start of the next duty day
• Coordinate system downtime requirements with CAOC/ADS “Comm Focal Point (CFP)”
• Monitoring the on-site and remote locations
• Perform additions, changes, and relocations of ADCS equipment
• Performs a range of technical tasks and provides site support.
• Modifies, moves, and installs a range of new equipment.
• Troubleshoots a range of hardware and software problems and interconnectivity issues.

Principle Duties and Responsibilities:

• Operations and maintenance of communications/computer systems and networks.
• Installs communications/computer systems in accordance with the respective installation spec.
• Troubleshooting and support of communications systems/networks.
• Working knowledge of Cisco system support/maintenance, VMware ESXi system support/maintenance, Active Directory, Windows Server 2019, HBSS, ACAS, SQL, SolarWinds, and Splunk preferred.
• End-user support and training on communications systems/networks.
• Administer network/cyber security policies and procedures.
• Maintains current knowledge of relevant technology as assigned.
• Participates in special projects as required.
• Focused on identifying customer needs and maintaining customer satisfaction.
• Perform assigned additional duties (Vehicle Monitor, Local Records Maintenance, Site Safety representative, etc.) if/when selected.

WHAT YOU WILL NEED TO SUCCEED:

• Must have an active Secret Level security clearance
• Must hold CompTIA IAT 8570 Level II (i.e.: Security+ CE) certification or higher OR 8140 equivalent
• Must have AA/AS and 1-3 years’ experience; or equivalent years in lieu of degree
• Must be onsite to McChord AFB in Tacoma, Washington

Working Conditions:

• This mission supports 24/7 x 365, shift work and weekends may be required
• Work may require some physical effort in handling equipment, boxes etc.

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.

#GDITpriority