Network Computer Support Technician

gdit; Washington; On-site; USD 41,000 - 55,000; Full time

Job summary

GDIT is seeking a Network Computer Support Technician to support the McChord Air Force Base, Tacoma, WA area. This on-site role requires a current Secret clearance and hands-on experience with AD, Linux, and network systems.

You will perform Tier 1 maintenance, troubleshoot hardware/software issues, and coordinate with government reps. The position emphasizes on-site availability and adherence to security policies, with potential shift work in a 24/7 operation.

Qualifications

• Active security clearance (Secret) required.
• CompTIA IAT 8570 Level II (Security+ CE) or 8140 equivalent.
• AA/AS degree and 1–3 years’ related experience, or equivalent.
• Onsite requirement at McChord AFB, Tacoma, WA.

Responsibilities

• Operations and maintenance of communications/computer systems and networks.
• Install and troubleshoot Cisco, Windows Server, and associated systems.
• Provide end-user support and training on networks and systems.
• Maintain cyber hygiene and report incidents as required.

Skills

Active Directory (AD)

Computer Support

Linux

Networks

Education

AA/AS

Tools

Cisco Systems

VMware ESXi

Windows Server 2019

SolarWinds

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Public Trust/Other Required:

None

Job Family:

SCA

Job Qualifications:

Skills:

Active Directory (AD), Computer Support, Linux, Networks

Certifications:

None

Experience:

3 + years of related experience

US Citizenship Required:

Yes

Job Description:

We are GDIT. We stay at the forefront of innovation to solve complex technical challenges. GDIT is your place. Make it your own by discovering new ways to securely and expertly apply the latest technology.

GDIT is looking for Network Computer Support Technician at McChord Air Force Base in Tacoma, Washington area, who holds an active Secret Clearance.

HOW A NETWORK COMPUTER SUPPORT TECHNICIAN WILL MAKE AN IMPACT:

Support Technician maintenance includes (but is not limited to):

• The Tier 1 maintenance of the on-site ADCS systems and subsystems, performing preventive and corrective maintenance and monitoring the on-site and remote locations.
• Terminate ADCS circuits activated at the node point-of-presence (POP).
• Report failures to the on-site government contract representative no later than the start of the next duty day
• Coordinate system downtime requirements with CAOC/ADS “Comm Focal Point (CFP)”
• Monitoring the on-site and remote locations
• Perform additions, changes, and relocations of ADCS equipment
• Performs a range of technical tasks and provides site support.
• Modifies, moves, and installs a range of new equipment.
• Troubleshoots a range of hardware and software problems and interconnectivity issues.

Principle Duties and Responsibilities:

• Operations and maintenance of communications/computer systems and networks.
• Installs communications/computer systems in accordance with the respective installation spec.
• Troubleshooting and support of communications systems/networks.
• Working knowledge of Cisco system support/maintenance, VMware ESXi system support/maintenance, Active Directory, Windows Server 2019, HBSS, ACAS, SQL, SolarWinds, and Splunk preferred.
• End-user support and training on communications systems/networks.
• Administer network/cyber security policies and procedures.
• Maintains current knowledge of relevant technology as assigned.
• Participates in special projects as required.
• Focused on identifying customer needs and maintaining customer satisfaction.
• Perform assigned additional duties (Vehicle Monitor, Local Records Maintenance, Site Safety representative, etc.) if/when selected.

WHAT YOU WILL NEED TO SUCCEED:

• Must have an active Secret Level security clearance
• Must hold CompTIA IAT 8570 Level II (i.e.: Security+ CE) certification or higher OR 8140 equivalent
• Must have AA/AS and 1-3 years’ experience; or equivalent years in lieu of degree
• Must be onsite to McChord AFB in Tacoma, Washington

Working Conditions:

• This mission supports 24/7 x 365, shift work and weekends may be required

• Work may require some physical effort in handling equipment, boxes etc.

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY
Explore a career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.

#GDITpriority

The likely hourly rate for this position is between $29.75 - $40.25. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

Telecommuting Options:

Onsite

Work Location:

USA WA McChord AFB

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identify Verification Process:

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About our Work:

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development. Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans