Network Compliance Officer

West Sussex County Council; United States; Remote; USD 94,000 - 121,000; Full time

Benefits offered by this job

Flexible working options

Maternity, paternity and adoptionLeave

Volunteering opportunities

Training and mentoring programmes

Staff discounts via West SussexChoices

Health and wellbeing benefits and EAP

Job summary

West Sussex County Council is seeking a Senior Network Compliance Officer to lead a team ensuring utility roadworks comply with legal standards and council schemes. The role involves oversight of compliance, enforcement and resolving public concerns, with a focus on safe, high-quality service delivery.

The position requires outdoor site work across the county, regular travel, and strong stakeholder engagement to minimise network disruption while maintaining service levels.

Qualifications

• Knowledge and experience of utility operations and/or streetworks on the public highway, including relevant legislation
• Strong people leadership skills, with experience managing, motivating and developing teams
• Proactive approach to delivery, with a strong focus on safety, financial awareness, and achieving outcomes
• Proven problem-solving ability, with confidence making decisions in complex or challenging situations
• Excellent communication and interpersonal skills, with the ability to build strong working relationships with a wide range of customers and stakeholders
• Full driving licence

Responsibilities

• Lead a team of Network Management Compliance Officers to ensure works on the public highway are carried out safely and in compliance with relevant acts
• Oversee compliance and enforcement activity and respond to customer issues relating to temporary highway obstructions
• Act as a key customer interface to drive efficient, high-quality service delivery while minimising disruption to the network

Skills

Utility operations knowledge

People leadership

Problem solving

Communication & stakeholder management

Full driving licence

Education

Degree or equivalent in relevant field

New Roads and Street Works Supervisor qualification

LANTRA Sector 12D (Supervisor) accreditation

Job description

As a Senior Network Compliance Officer, you will lead a team of Network Management Compliance Officers to ensure utility companies and other permit/licence holders carry out works on the public highway safely and in compliance with the New Roads and Street Works Act 1991, Traffic Management Act 2004, and West Sussex County Council Permit and Lane Rental Schemes. You will oversee compliance and enforcement activity, respond to and resolve customer issues relating to temporary highway obstructions, and act as a key customer interface-driving efficient, high-quality service delivery while minimising disruption to the network. This role includes regular site visits across the county, working outdoors in all weather conditions, and engaging directly with the public and stakeholders. Travel across West Sussex is required. Do you have an eye for detail and good problem-solving skills?,

Requirements

• Knowledge and experience of utility operations and/or streetworks on the public highway, including relevant legislation
• Strong people leadership skills, with experience managing, motivating and developing teams
• Proactive approach to delivery, with a strong focus on safety, financial awareness, and achieving outcomes
• Proven problem-solving ability, with confidence making decisions in complex or challenging situations
• Excellent communication and interpersonal skills, with the ability to build strong working relationships with a wide range of customers and stakeholders
• Full driving license

Desirable Criteria

• Degree (or equivalent qualification/experience) in a relevant field (e.g. civil engineering, engineering, law)
• New Roads and Street Works Supervisor qualification
• LANTRA Sector 12D (Supervisor) accreditation
• Experience in network management or equivalent area, including road construction and maintenance
• Proven experience conducting inspections of works on the public highway i.e. Traffic Management / Re-instatements an excellent
• local government pension scheme

Benefits

• a range of flexible working options, depending on your job role
• maternity, paternity, dependency and adoption leave
• volunteering opportunities
• training and development opportunities, including coaching and mentoring
• a range of discounts giving our staff access to hundreds of offers; groceries, travel, cinema tickets, days out, leisure activities, high street retailers and the opportunity to save over £1,000 a year through our West Sussex Choices benefits platform (see our Staff discounts page if you are a business looking to offer a discount)
• health and wellbeing benefits including access to our Employee Assistance Programme, Mental Health First Aiders and Voluntary Health Cash Plans

For a full list this can be found at our