Network Carrier Coordinator

Ryder System, Inc.; Phoenix (AZ); Remote; Full time

Job summary

Join a leading logistics company as a Network Carrier Coordinator, managing relationships with Network Carriers to ensure compliance and customer satisfaction. This remote position offers a competitive hourly wage and a comprehensive benefits package, including a 401(K) plan and professional development opportunities.

Benefits

401(K) Savings Plan with a company match

Discounted Stock Purchase Options

Comprehensive training and professional development opportunities

Qualifications

• One (1) year or more related experience required.

Responsibilities

• Manage 4th party relationships with Network Carriers.
• Print delivery tickets and manage the Open RA report.
• Assist Operations Supervisor with building return trucks.

Skills

Operations background

Organization skills

Communication skills

Ability to build professional relationships

Education

Bachelor's degree preferred

Job description

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Job Description

MOVE YOUR CAREER FORWARD WITH RYDER!

Be a vital player for one of the largest and most recognizable names in Logistics, Transportation, Fleet Maintenance and Supply Chain Services in the World!

REMOTE WORK FROM HOME

We are immediately hiring a Network Carrier Coordinator in New Albany, OH for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

• Pay Type: Hourly
• Annual Salary Pay: $19.00-$21.00 an hour based on experience
• Schedule: Monday-Friday 08:00am-05:30pm

Summary

The Network Carrier Coordinator (remote) will manage 4th party relationships with Network Carriers to ensure SOP compliance, delivery performance, properly timed billing, and overall customer satisfaction.

Essential Functions

• Print delivery tickets for inbound trucks and fax them to Network Carriers
• Research and update orders on the “Ready to be Scheduled” (RTBS) report; work with Network Carriers to get orders scheduled
• Process Return Authorizations (RAs), RA Clarifications, Pending RAs, Not in iDirect RAs, etc. for all locations
• Manage the Open RA report (monthly)
• Research orders on the “Over 50” report (orders that have a delivery date 50 days old) either by obtaining a POD from the Network Carrier or conducting a follow-up survey with the customer to confirm delivery; update system so we can invoice the client
• Respond to pending invoice questions from the Network Carrier Invoicing Team
• Validate and update complete dates in iDirect for orders that have a scheduled date
• Assist Operations Supervisor with building return trucks
• Serve as backup for Operations Supervisor’s phone and email

Additional Responsibilities

• Performs other duties as assigned.

Skills And Abilities

• Operations background (Logistics and/or Transportation)
• Meets corporate competency model requirements
• Organization skills
• Ability to understand and follow work procedures
• Communication skills (verbal and written)
• Ability to build professional relationships
• Practical Learning skills

Qualifications

• Bachelor's degree preferred
• One (1) year or more related experience required

In addition to a comprehensive benefit package, Ryder offers:

• 401(K) Savings Plan with a company match
• Discounted Stock Purchase Options
• Performance-based annual cost of living increases
• Comprehensive training and professional development opportunities
• Support from regional and local Ryder resources
• Stability of a Fortune 500 organization with over 85 years in business and 40,000+ employees worldwide

We seek candidates with creativity, agility, and a focus on customer service. Embracing technology is crucial. As a professional, you represent Ryder.

If you have a strong work ethic and a desire to succeed and grow, and your experience aligns with the listed requirements, APPLY NOW!