Network Assurance Specialist - Telecom Process & Optimization

Infosys Limited; Colorado Springs (CO); On-site; USD 74,000 - 96,000; Full time

Benefits offered by this job

Long-term/Short-term Disability

Health and Dependent Care Reimburse- m

Insurance (Accident, Critical Illness,

Hospital Indemnity, Legal

401(k) plan

Job summary

Infosys Limited in the United States, Colorado Springs, is seeking a Domain Consultant 2 to analyze client business processes, identify optimization opportunities, and align them with industry standards. You will collaborate with cross-functional teams and document configurations to support domain-specific goals.

The role emphasizes benchmarking studies, third‑party product research, and coordinating solution implementations.

Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Responsibilities

• Analyze client business processes to identify optimization opportunities and align them with industry-specific standards and best practices
• Facilitate benchmarking studies, working with stakeholders to align solution performance with industry standards and domain-specific insights
• Collaborate with technical teams and document system customizations and configurations, drafting standard operating procedures and workflows that align with functional requirements of the relevant sector
• Conduct in-depth research on third-party products within the domain, providing comparative analysis of features, costs, and scalability
• Coordinate the implementation of solutions addressing issues during setup and integration, and support in developing and maintaining SOPs, to ensure system stability and performance post-implementation

Skills

Service Assurance

Telco OSS

Trouble Shooting

Education

Bachelor’s degree or foreign equivalent

Job description

Infosys Limited in the United States, Colorado Springs, is seeking a Domain Consultant 2 to analyze client business processes, identify optimization opportunities, and align them with industry standards. You will collaborate with cross-functional teams and document configurations to support domain-specific goals.

The role emphasizes benchmarking studies, third‑party product research, and coordinating solution implementations.