Network and Systems Engineer

Splashwire; Monroeville (Allegheny County); On-site; USD 90,000 - 120,000; Full time

Job summary

Splashwire is seeking a Systems Engineer to design, implement, and deliver technology solutions with a focus on security. You will provide Level 3 support to service and project teams and help establish standards to ensure quality service for clients.

Expect significant client-facing duties and travel within a 1-hour radius, roughly 50% of the time. Key responsibilities include coordinating technology delivery, supporting design and development, and managing project phases to meet schedule and

Qualifications

• Security experience is required.
• High-level technical design and delivery responsibility.
• Willingness to travel within a 1-hour radius; travel up to 50% as required by clients.

Responsibilities

• Coordinate delivery and installation of technology meeting QA standards.
• Assist design and development tasks with technical and project teams.
• Organize and manage all project phases for on-time, on-budget delivery.
• Drive investigation and resolution of issues as they arise.
• Identify, communicate, and mitigate risks to ensure successful production delivery.
• Communicate with all parties to meet customer expectations.
• Provide status updates on outstanding customer issues pre- and post-delivery.
• Follow up with customers to verify final resolution and satisfaction.
• Interface with technical staff for unresolved customer problems.
• Participate in data center responsibilities: capacity, performance, and project implementation.
• Travel up to 50% as required by client engagements.

Skills

Security experience

Tools

Microsoft 365 / Azure

Cisco

Dell EMC

VMware

Job description

Job Description

Job Description

The Systems Engineer is responsible for providing high-level technical design, implementations, consultations and delivery of technology. Provide level 3 support to the service and project teams when needed. Perform the review and evaluation of new technology as well as the development of standards to ensure the delivery and quality of service is provided to clients at agreed levels. Security experience is a must. Key member of data center team responsible for in house architecture - network, server, storage and backup solutions. Looking for solid experience in Microsoft 365 / Azure, Cisco, Dell EMC, and VMware.

• Coordinate delivery and installation of technology that meet quality assurance standards
• Assist the technical and project teams in design and development tasks
• Organize and manage all phases of the project to ensure on-time completion with budgetary requirements
• Drive problem investigation and resolution as required
• Ensuring that risks are identified, communicated, and mitigated and that projects are delivered successfully through to production
• Communicate with all parties in a constructive manner to guarantee customer expectations are met
• Maintain awareness of all outstanding customer issues both pre- and post-delivery and provide status to clients as necessary
• Utilize appropriate resources to perform customer follow-up to verify final resolution and determine satisfaction level
• Interface with appropriate technical personnel for customer problems that cannot be resolved effectively
• Perform major role in being part of a team tasked with managing in house data center focusing on but not limited to: capacity management, performance management, and project implementation.
• ** Candidate must be willing to travel within 1 hour radius; expected travel 50% but client driven.**

Company Description

Splashwire is a trusted IT consulting and solutions company dedicated to making technology seamless and secure. We lead our clients with experienced vCIO’s, delivering expert IT support, managed services, resilient cloud solutions, and robust cybersecurity to keep your business protected and running efficiently.

Company Description

Splashwire is a trusted IT consulting and solutions company dedicated to making technology seamless and secure. We lead our clients with experienced vCIO’s, delivering expert IT support, managed services, resilient cloud solutions, and robust cybersecurity to keep your business protected and running efficiently.