Network and Systems Admin

Empower AI; St. Louis (MO); On-site; USD 64,000 - 98,000; Full time

Job summary

Empower AI seeks a Network and Systems Administrator to deliver on-site IT support for the U.S. Army Print and Media Distribution Division in Overland, MO. The role emphasizes configuring Cisco routers/switches, VPNs, and Firepower, while maintaining VMware ESXi/vCenter and Windows servers.

You will ensure STIG/SRG/RMF compliance, manage LDAP/RADIUS/cert-based authentication, and support phone and end-user devices in a fast-paced government environment.

Qualifications

• Requires a Bachelor's Degree or equivalent related experience.
• 2–7 years of experience in IT support, network, or systems administration.
• US Citizen with Active DoD Secret clearance required.
• Experience with Cisco routers, switches, wireless access points, and wireless controllers.
• Experience with VPN configuration and firewall administration.
• VMware ESXi and vCenter administration; Windows server experience.
• Knowledge of STIG/SRG/RMF compliance and related tools.

Responsibilities

• Provide full-time, on-site IT support for the Army division.
• Configure and manage Cisco network infrastructure and VPNs.
• Administer VMware ESXi, ESXi, and vCenter environments.
• Manage Windows servers and directory services (LDAP, RADIUS, certificate auth).
• Support security compliance activities per STIG/SRG/RMF.

Skills

Cisco routers/switches/WAPs

Cisco Firepower

VPN configuration

VMware ESXi / vCenter

Windows Server administration

Active DoD Secret clearance

Education

Bachelor's Degree or equivalent related experience

Tools

VMware ESXi

Windows Server

Cisco ISE

Job description

Job ID

2026-9655

Job Locations

US-MO-St Louis

Category

IT: Information Assurance / Quality / Cyber Security

Type

Regular Full-Time

Overview

Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they work, with the resources they have. The result is a government workforce that is exponentially more creative and productive. For more information, visit www.Empower.ai.

Empower AI is proud to be recognized as a 2024 Military Friendly Employer by Viqtory, the publisher of G.I. Jobs. This designation reflects the company's commitment to hiring and supporting active-duty and veteran employees.

Responsibilities

The Network and Systems Administrator will provide full-time, on-site IT support for the U.S. Army Print and Media Distribution Division in Overland, Missouri. This position is responsible for managing, configuring, patching, securing, and troubleshooting Cisco network infrastructure, VMware environments, Windows servers, endpoints, and associated IT systems. The administrator will also support cybersecurity compliance activities in accordance with applicable STIG, SRG, and RMF requirements.

Location and Work Schedule

Work location: U.S. Army Print and Media Distribution Division, 1655 Woodson Road, Suite A, Overland, Missouri 63114

Work environment: Full-time, on-site support

Schedule: Monday through Friday, between 6:00 a.m. and 4:00 p.m.

Essential Duties and Responsibilities:

Network Infrastructure and Engineering:

Configure, manage, and maintain Cisco routers, switches, Wi-Fi access points, Wi-Fi controllers, and wireless infrastructure.

Configure and manage VPN access, firewalls, and Cisco Firepower.

Perform Cisco firmware and operating system upgrades and apply required patches.

Maintain accurate and current network diagrams.

Open and manage Cisco Technical Assistance Center cases when assistance is required to resolve complex technical issues.

Maintain and troubleshoot network configurations involving DHCP, RADIUS, certificate authentication, LDAP, and VPN technologies.

Systems Administration:

Support the existing VMware ESXi environment.

Configure and maintain VMware, ESXi, and vCenter systems.

Configure and administer on-premises physical servers and virtual machines.

Manage directory and network-access services, including DHCP, RADIUS, Cisco ISE, certificate authentication, and LDAP.

Administer and support Windows operating systems.

Open and manage VMware and Microsoft support cases to resolve production-impacting issues.

Cybersecurity and Compliance:

Configure network devices, virtual machines, and on-premises servers in accordance with applicable Security Technical Implementation Guides and Security Requirements Guides.

Perform STIG and SRG reviews using STIG Viewer or related compliance tools.

Develop and maintain STIG checklists and supporting mitigation documentation.

Align network security configurations with Risk Management Framework requirements.

Provide compliance reports and detailed listings of system and network issues to the Information Security Officer and Information System Security Officer, as requested.

Apply firmware and operating system patches to remediate identified security vulnerabilities.

Help Desk and Hardware Support:

Troubleshoot and resolve technical issues affecting desktops, printers, tablets, and other local endpoints.

Support Cisco Voice over IP implementation and configuration.

Manage local digital and analog phone systems and configure VoIP phones.

Create, manage, and remove user email accounts within the Army A365 cloud environment.

Assist with equipment installation, technology refresh activities, and the decommissioning of end-of-life equipment.

Collaborate with other on-site teams to isolate production outages, implement recommended corrective actions, and restore network operations.

Administrative and Reporting Responsibilities:

Complete assigned tasks under the operational guidance of designated government personnel.

Sign in and sign out daily using the designated facility timesheet.

Prepare a comprehensive monthly status report documenting active projects, progress, completed activities, and other required status information for the government lead.

Qualifications

Requirements:

• Bachelor's Degree or equivalent related experience
• 2 - 7 years of experience
• US Citizen with Active DoD Secret clearance.
• Cisco routers, switches, wireless access points, and wireless controllers
• Cisco Firepower and firewall administration
• VPN configuration and support
• Cisco ISE
• VMware ESXi and vCenter
• Windows operating systems and on-premises servers
• Physical and virtual server administration
• DHCP, RADIUS, LDAP, and certificate-based authentication
• STIG and SRG implementation and assessment
• STIG Viewer or comparable STIG compliance tools
• Risk Management Framework alignment
• Firmware and operating system patching
• Network diagram development and maintenance
• Cisco VoIP and telephone systems
• Army A365 account administration
• Endpoint, printer, and hardware troubleshooting
• Technical documentation and compliance reporting

Physical Requirement:

Must be able to lift up to 30 pounds to support the racking and unracking of equipment in server rooms.

About Empower AI

All hiring and promotion decisions at Empower AI are based on merit to bring the best talent available to contribute to our firm's overall success. It is the policy of Empower AI not to discriminate against any applicant for employment, or employee because of age, color, sex, disability, national origin, race, religion, or veteran status. Empower AI is a VEVRAA Federal Contractor.

Pay Band Min

USD $63,500.00/Yr.

Pay Band Max

USD $98,280.00/Yr.