Network and Computer Systems Administrator

EmergencyMD; Fort Walton Beach (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

Joint Strategic Technologies (JST) seeks a Network and Computer Systems Administrator to support the AOC Weapons System Tier 1 at Hurlburt Field, FL, ensuring operational readiness and rapid issue resolution. The role includes database, server, network, and client administration, with on-site support, 24/7 MSSC operations, and coordination with higher tiers to maintain patched, secure systems.

A DoD clearance and MCSE or equivalent, strong communication, RMF experience, and Windows/Linux

Qualifications

• Minimum 3+ years experience in Information Technology.
• Supports Tier 1–3 IT operations and incident response.
• Experience with DoD RMF is a plus.

Responsibilities

• Support the AOC Weapons System Tier 1 support to the AFSOC/Unit Operations Centers
• Provide Tier 1 support for all systems and forward Tier 2 and Tier 3 support issues to the appropriate organization
• Provide solutions to complex problems on the integration of various technologies
• Assigns personnel to various projects, directs their activities, and evaluates their work
• Ensures long-term requirements of systems operations and administration are included in the overall information systems planning of the organization
• Provide database, server, network, mobile device, radio, and client administration, operations, maintenance, engineering support, client support, network monitoring, software configurations, servers, switches, routers, firewalls and perform daily systems monitoring, patch/software management, as well as tech refreshes and upgrades
• Support the application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications
• Support the design, development, documentation, analysis, creation, testing or modification of computer systems based on and related to user or system design specifications
• Responsible for resolving IT hardware and software infrastructure issues using systems analysis techniques and procedures to ensure appropriate functions
• Ensure AFSOC's Patriot Excalibur (PEX) instances are operational and patched for both hardware and software
• Provide reach-back support from Hurlburt Field, FL for forces at other in-garrison and deployed sites across the world including the operations and maintenance of OL services in support of AFSOF units at sites without dedicated support
• Support the 24 hours a day 7 days a week operation of the Mission Systems Support Center (MSSC) and its associated hotline
• Log, track, and coordinate issues raised by AFSOF personnel and units, ensuring issues are resolved in a timely fashion. via phone, remote computer access, and on-site if applicable
• Define and mature operations and maintenance processes for systems
• Develop and follow documented incident response measures
• Maintain hardware and network infrastructure for fielded systems
• Monitor, diagnose, and resolve complex network, storage and computer system issues
• Collaborate with IT team to develop action plan for improved operations
• Install, configure, and maintain computer software integrity
• Implement operating system enhancements that will improve system reliability and performance

Skills

Communication skills

On-call availability

Education

Bachelor's degree or 3 years of equivalent experience

DoD SECRET clearance or ability to obtain TS/SCI

MCSE

IAT Level II certification

Windows Server experience

Tools

PowerShell

Bash (Linux)

Active Directory

Windows Server

MDM

Job description

Overview

JST is seeking a Network and Computer Systems Administrator to support the AOC Weapons System Tier 1 support to the AFSOC/Unit Operations Centers and provide Tier 1 support for all systems and forward Tier 2 and Tier 3 support issues to the appropriate organization.

This is a full-time position on-site in Hurlburt Field, FL. JST offers a full benefit package, a collaborative work environment and strong company culture.

Network and Computer Systems Administrator Responsibilities

• Support the AOC Weapons System Tier 1 support to the AFSOC/Unit Operations Centers
• Provide Tier 1 support for all systems and forward Tier 2 and Tier 3 support issues to the appropriate organization
• Provide solutions to complex problems on the integration of various technologies
• Assigns personnel to various projects, directs their activities, and evaluates their work
• Ensures long-term requirements of systems operations and administration are included in the overall information systems planning of the organization
• Provide database, server, network, mobile device, radio, and client administration, operations, maintenance, engineering support, client support, network monitoring, software configurations, servers, switches, routers, firewalls and perform daily systems monitoring, patch/software management, as well as tech refreshes and upgrades
• Support the application of systems analysis techniques and procedures, including consulting with users, to determine hardware, software or system functional specifications
• Support the design, development, documentation, analysis, creation, testing or modification of computer systems based on and related to user or system design specifications
• Responsible for resolving IT hardware and software infrastructure issues using systems analysis techniques and procedures to ensure appropriate functions
• Ensure AFSOC's Patriot Excalibur (PEX) instances are operational and patched for both hardware and software
• Provide reach-back support from Hurlburt Field, FL for forces at other in-garrison and deployed sites across the world including the operations and maintenance of OL services in support of AFSOF units at sites without dedicated support
• Support the 24 hours a day 7 days a week operation of the Mission Systems Support Center (MSSC) and its associated hotline
• Log, track, and coordinate issues raised by AFSOF personnel and units, ensuring issues are resolved in a timely fashion. via phone, remote computer access, and on-site if applicable
• Define and mature operations and maintenance processes for systems
• Develop and follow documented incident response measures
• Maintain hardware and network infrastructure for fielded systems
• Monitor, diagnose, and resolve complex network, storage and computer system issues
• Collaborate with IT team to develop action plan for improved operations
• Install, configure, and maintain computer software integrity
• Implement operating system enhancements that will improve system reliability and performance

Network and Computer Systems Administrator Qualifications

• Bachelor's degree in Engineering, Science, Business, Information Technology OR 3 years of equivalent professional experience
• 3+ years of experience in Information Technology
• Minimum of (1) one year experience as a Systems Administrator
• Current DoD Active SECRET / Ability to receive a TS/SCI clearance
• Microsoft Certified Solutions Expert (MCSE)
• Experience with DoD Risk Management Framework (RMF)
• Experience with Windows platform
• IAT Level II certification; Experience with Windows (2012 and higher); Scripting; PowerShell (Windows); Bash (Linux); Active Directory; MDM preferred
• Excellent verbal and written communication skills
• Must be able to sit and stand for long periods of time
• Must be available for on-call support as needed

Desired Certifications

Amazon Web Services Certs; AWS SysOps Administrator Associate; MDM Certs (one of any listed: Air Watch Enterprise Mobility Professional; Mobile Iron Administration Certification; IBM Certified Deployment Professional - MaaS360 On-Premise); Systems Admin IT Certification (MCSA or RHCSA)

About Joint Strategic Technologies (JST)

No objective is beyond reach! Joint Strategic Technologies (JST) enables successful mission outcomes from the back office to the battlefield. Our team includes leading experts from military, government and the private sector, all working together to help federal customers make a difference. Our goal is to Elevate the Impact that our employees have on our customers and treat every employee as a valued member of our team. JST empowers employees to make decisions and take-action, thus improving overall organizational growth and employee development.

Culture isn't something you talk about. It's something you do. JST is committed to creating a positive environment 'that reaches beyond work and careers' to support every employee's professional and personal objectives. JST values the well-being of every employee and encourages healthy lifestyles, family activities and community involvement.

JST is a proud equal opportunity employer. All qualified applicants will be considered for employment without attention to age, race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. JST will not tolerate discrimination or harassment.