Network and Computer System Administrator

Synergy; Elizabeth City (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

A leading company in software solutions is seeking a Network and Computer System Administrator to support the US Coast Guard's Aviation Logistics Center. This role focuses on maintaining system infrastructure, ensuring network security, and troubleshooting complex network issues. Candidates should possess a degree in Computer Science or a related field and relevant experience in network administration. Synergy offers competitive benefits and emphasizes career growth and development.

Benefits

401(k) with company match

Tuition and training reimbursement

Fitness/wellness reimbursement

Paid Federal Holidays

Company-paid life and disability insurance

Qualifications

• Minimum of two (2) years in system administration for network protocol.
• Hands-on experience with administering enterprise LAN/WAN environments, including cloud or hybrid topologies.
• Minimum of one (1) year of experience in Agile DevSecOps software and engineering environments.

Responsibilities

• Install, configure, and secure Local Area Networks (LANs), Wide Area Networks (WANs).
• Manage configuration and updates to networked operating systems (Windows, RHEL).
• Provide Tier II/III technical support and troubleshooting of complex network/system issues.

Skills

Administration of enterprise LAN/WAN environments

Network security measures

Virtualization platforms (VMware/Hyper-V)

Troubleshooting across OS, network, and application layers

Education

Bachelor’s or Associate's degree in Computer Science

Tools

Jira

Bitbucket

Confluence

Job description

NOTE: This role is contingent on the contract being awarded.

Synergy Business Innovation & Solutions is a premier implementer of cutting-edge software solutions. Synergy brings the experience and expertise necessary to deliver capability that provides tangible ROI to our customers. Synergy’s core areas of expertise are in the fields of Digital Transformation, Cloud Solutions, SaaS and Low-Code/No-Code solutions, Emerging Technologies, Data analytics and Visualization, Information Assurance, and Business Process Re-Engineering.

Synergy offers its employees a generous portfolio of core and voluntary benefits including group medical, dental, and vision insurance, HSA, FSA, 401(k) with immediately vested company match, PTO/Sick Leave, 11 paid federal holidays, company paid life, short-term and long-term disability insurance, tuition and training reimbursement, fitness/wellness reimbursement, a referral bonus program, and life management programs.

At Synergy, you’ll be challenged and given the opportunity to grow in your career path. In fact, growth is such a big deal to us that you will have dedicated career coaches available for every employee, company-funded certification opportunities, education reimbursement, and a general open-door policy so that you have support when you need it. Our team is eager to learn, fast-paced, and quality-driven—if that sounds like you, Synergy has a position for you!

NOTE: This role is contingent on the contract being awarded.

Position Summary:

Synergy is seeking aNetwork and ComputerSystem Administratorto support the United States Coast Guard (USCG) at the Aviation Logistics Center (ALC)—Information Systems Division (ISD). The Network and Computer System Administrator is responsible for the administration, sustainment, and cybersecurity posture of USCG’s hybrid network and system infrastructure.

The Network and Computer System Administrator will support day-to-day operations for LAN/WAN environments, vulnerability remediation, system integration, and secure infrastructure deployment. This position is vital to ensuring mission-essential aviation logistics systems' availability, security, and performance.

Primary Responsibilities:

Install, configure, maintain, and secure Local Area Networks (LANs), Wide Area Networks (WANs), Kubernetes-based systems, and internet-facing systems across on-prem and cloud-integrated environments.

Administer network performance monitoring, fault isolation, bandwidth analysis, and throughput optimization to maintain high availability.

Support implementation of network hardware and software including switches, routers, firewalls, hubs, and cloud-native networking tools.

Perform vulnerability remediation and implement security baselines in accordance with Tenable, STIG, NIST 800-53, and DHS 4300A standards.

Manage configuration and updates to networked operating systems (Windows, RHEL) and troubleshoot service disruptions in both physical and virtualized systems.

Create, review, and update network diagrams, SOPs, and system documentation for audit and ATO sustainment.

Support installation, configuration, and maintenance of web servers (IIS/Apache) and ensure alignment with agency cybersecurity guidelines.

Collaborate in Agile DevSecOps workflows, supporting sprint tasks and documentation via Jira, Bitbucket, and Confluence.

Conduct on-site visits for installations, surveys, audits, and customer support engagements as required.

Assist in disaster recovery planning, failover system validation, and network backup strategies.

Provide Tier II/III technical support and troubleshooting of complex network/system issues with minimal supervision.

All other duties as assigned by management.

Skills/Qualifications:

Hands-on experience with administration of enterprise LAN/WAN environments, including cloud or hybrid topologies.

Ability to implement and manage network security measures, including VPNs, ACLs, IDS/IPS, and multi-factor authentication integration.

Working knowledge of virtualization platforms (VMware/Hyper-V), containerization, and Kubernetes networking.

Experience applying STIGs, remediating scan findings, and maintaining network/system compliance.

Strong problem-solving and analytical skills; ability to troubleshoot across OS, network, and application layers.

Effective communicator with skills in documentation, change control processes, and stakeholder coordination.

Education/Experience Requirements:

Bachelor’s or Associate's degree in Computer Science, Math, Information Technology, Engineering, or related field. Two (2) years of directly relevant experience may substitute for one (1) year of formal education.

Minimum of two (2) years in system administration for network protocol

Minimum of two (2) years of performing security remediation to systems with vulnerabilities based on security scans.

Minimum of two (2) years of experience designing, analyzing, evaluating, configuring, troubleshooting, and implementing network solutions.

Minimum of one (1) year of experience in an Agile DevSecOps software and engineering environment and Methodologies.

Minimum of one (1) year of experience with Jira, Confluence, and Bitbucket.

Minimum of one (1)year supporting federal IT systems, preferably DHS or DoD environments.

Clearance:

U.S. citizenship required

Must have an active DoD Secret Clearance.

Certification Requirement

CompTIA Security+

Additional certifications (Microsoft Certified: Windows Server Hybrid Administrator, Red Hat Certified System Administrator (RHCSA), Cisco Certified Network Association (CCNA), ITIL Foundation, or Network+) are a plus.

Work Location:

Elizabeth City, NC – On-Site

Compensation for roles at Synergy varies depending on a wide variety of factors including but not limited to the requirements of the role; education and certifications; knowledge, training, skills and abilities; level of experience; geographic location; and alignment with market data, law, and other business and organizational needs. As required by local law, the posted pay range represents the lowest to the highest pay that Synergy believes in good faith it might pay for this particular job, depending on the circumstances. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case.

Essential Job Function Physical Requirements:The physical requirements of this position are critical in evaluating the qualifications and abilities of an applicant or employee. The physical efforts needed to perform the essential duties of this job 90% of the time are repetitive motions, grasping, holding, and finger dexterity of the hands, reading, writing, eye-hand coordination, color distinction, and full visual abilities, hearing, talking, sitting, and use of IT equipment, phones, and office machines.

To a reduced degree, <30% of the time, candidates may have to stand, walk, lift 0-30 pounds, push or pull objects, climb stairs, bend, squat, reach, drive a car, or work overtime.

Synergy is an equal opportunity employer, and does not discriminate against applicants for employment or its employees on the basis of age, race (including hair texture/style), creed, color, religion, religious creed, ancestry, national origin, ethnic origin, sexual orientation, gender identity or expression, military or veteran status, sex, medical condition, pregnancy (childbirth, breastfeeding, and related medical conditions), physical or mental disability, personal appearance, organ donation and hair length associated with race, genetic information or characteristics, family responsibilities, familial status, marital status, citizenship or immigration status, status as a victim of domestic violence, a sexual offense, or stalking, political affiliation, arrest records and criminal convictions, credit information, matriculation, homeless status, or any other characteristic protected by federal, state and local law. Discrimination or harassment based upon these protected categories is expressly prohibited. This policy applies to all aspects of employment, including job selection, assignment, promotion, compensation, benefits, training, discipline and termination.

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