Network Analyst / Senior Systems Engineer II

Ducks Unlimited; Memphis (TN); On-site; USD 85,000 - 112,000; Full time

Job summary

Ducks Unlimited is seeking a Network Analyst / Senior Systems Engineer II to join the Information Systems team at the National Headquarters in Memphis, TN. The role covers network infrastructure, cybersecurity operations, and systems administration across on-premises and cloud environments.

Ideal candidates will have strong TCP/IP, firewall, and VPN skills, plus experience with Windows Server, AD, M365, and Azure.

Qualifications

• Associate degree or equivalent experience in a related field.
• 5+ years of relevant professional experience in network and systems engineering.
• Certifications are a plus and a strong documentation habit is required.

Responsibilities

• Monitor and support enterprise network infrastructure, including wired/wireless solutions.
• Design and maintain network security, firewalls, DNS, VPN, and VLAN configurations.
• Administer Windows Server, AD, Entra ID, M365, and Azure environments.
• Produce technical documentation, diagrams, and operation procedures.
• Collaborate with vendors and internal teams during incidents and upgrades.

Skills

TCP/IP networking

Firewall & WAN

Windows Server & AD

Troubleshooting

Documentation

Security focus

Education

Associate degree

Tools

Zscaler

Intune

Purview

VMware

Hyper-V

SFTP

PGP

Jira

PCI compliance

Job description

Network Analyst / Senior Systems Engineer II

Memphis, TN – NHQ

Ducks Unlimited, Inc., the continent’s leader in waterfowl and wetlands conservation, is seeking a Network Analyst / Senior Systems Engineer II to join our Information Systems team at National Headquarters in Memphis, TN.

Required Skill Sets:

• Strong knowledge of TCP/IP, subnetting, VLANs, routing, DNS, VPN, and wireless networking.
• Experience administering firewalls, switches, wireless access points, and WAN/ISP services.
• Experience supporting Windows Server, Active Directory, Microsoft Entra ID, Microsoft 365, and Azure environments.
• Strong troubleshooting skills across endpoints, applications, printers, network access, and infrastructure.
• Ability to document technical processes, diagrams, configurations, and operational procedures.
• Security-focused approach to infrastructure, systems administration, and user support.

Preferred Skill Sets:

• Microsoft Intune and Microsoft Purview experience.
• VMware and Hyper-V administration, migration, and lifecycle management experience.
• SFTP administration and PGP encryption experience.
• Mac support experience.
• PCI compliance experience.
• Network performance monitoring and intrusion detection experience.
• Familiarity with AI and large language model technologies.
• Familiarity with nonprofit work environments is a plus.

Network Infrastructure:

• Administer enterprise firewall platforms, including configuration, firmware maintenance, security policy management, and lifecycle planning.
• Design, deploy, and support wired and wireless networking solutions across corporate and remote offices.
• Manage WAN, ISP, and telecommunications services, including circuit implementations, upgrades, disconnects, and vendor escalations.
• Troubleshoot network performance, connectivity, routing, DNS, VPN, and wireless issues.
• Maintain a strong understanding of TCP/IP addressing, subnetting, VLANs, routing, and network troubleshooting principles.

Cybersecurity Operations:

• Investigate and respond to security alerts generated by MDR, SIEM, endpoint protection, DLP, and Microsoft 365 security platforms.
• Collaborate with external security providers and internal stakeholders during security investigations.
• Review suspicious activity, user behavior alerts, email threats, and data protection incidents.
• Assist with risk assessments and security reviews of new applications and technologies.

Systems & Infrastructure Operations:

• Monitor enterprise infrastructure and respond to operational alerts.
• Support Windows server infrastructure, cloud-connected services, and hybrid environments.
• Participate in maintenance windows and infrastructure upgrades.
• Develop and maintain technical documentation, diagrams, inventory records, and operational procedures.
• Apply knowledge of data backup principles, recovery objectives, and supporting backup hardware and software.
• Demonstrate strong troubleshooting skills across endpoint, printer, application, network access, and infrastructure issues.
• Manage and support VMware and Hyper-V environments, including migrations and lifecycle maintenance.
• Administer IIS, SSL/TLS certificates, and related web services.
• Manage SFTP administration and PGP encryption.
• Administer Microsoft Teams, including Teams Phone, calling policies, and related support functions.
• Administer Microsoft Purview.
• Lead infrastructure modernization projects, including network refreshes, firewall replacements, and connectivity initiatives.
• Coordinate technical vendors and service providers.
• Create project plans, timelines, implementation documentation, and status reports.
• Assist with budgeting, hardware lifecycle planning, and technology evaluations.

Communication Skills:

• Communicate technical issues clearly to non-technical users, leadership, vendors, and cross-functional teams.
• Ability to work after hours as needed for maintenance windows, upgrades, incident response, and emergency support.

Qualifications:

• Associate degree and at least five years of relevant professional experience; equivalent experience may be considered.
• Relevant technical certifications are a plus.
• Ability to sit and stand for extended periods of time and lift up to 40 pounds.

Benefits/Pay:

Salary will be based on experience and education. DU offers an exceptional benefit package, including comprehensive group medical, prescription, dental and vision insurance, including spouse and dependent coverage; three weeks paid vacation, paid sick leave, and ten paid holidays; 401(k) plan (including partial employer match); and tuition reimbursement.

Network Analyst / Senior Systems Engineer II

Memphis, TN – NHQ

Ducks Unlimited, Inc., the continent’s leader in waterfowl and wetlands conservation, is seeking a Network Analyst / Senior Systems Engineer II to join our Information Systems team at National Headquarters in Memphis, TN.

Required Skill Sets:

• Strong knowledge of TCP/IP, subnetting, VLANs, routing, DNS, VPN, and wireless networking.
• Experience administering firewalls, switches, wireless access points, and WAN/ISP services.
• Experience supporting Windows Server, Active Directory, Microsoft Entra ID, Microsoft 365, and Azure environments.
• Strong troubleshooting skills across endpoints, applications, printers, network access, and infrastructure.
• Ability to document technical processes, diagrams, configurations, and operational procedures.
• Security-focused approach to infrastructure, systems administration, and user support.

Preferred Skill Sets:

• Zscaler administration experience.
• Microsoft Intune and Microsoft Purview experience.
• VMware and Hyper-V administration, migration, and lifecycle management experience.
• SFTP administration and PGP encryption experience.
• Microsoft Teams Phone administration experience.
• Mac support experience.
• Jira administration experience.
• PCI compliance experience.
• Network performance monitoring and intrusion detection experience.
• Familiarity with AI and large language model technologies.
• Familiarity with nonprofit work environments is a plus.

Network Infrastructure:

• Administer enterprise firewall platforms, including configuration, firmware maintenance, security policy management, and lifecycle planning.
• Design, deploy, and support wired and wireless networking solutions across corporate and remote offices.
• Manage WAN, ISP, and telecommunications services, including circuit implementations, upgrades, disconnects, and vendor escalations.
• Troubleshoot network performance, connectivity, routing, DNS, VPN, and wireless issues.
• Maintain a strong understanding of TCP/IP addressing, subnetting, VLANs, routing, and network troubleshooting principles.

Cybersecurity Operations:

• Investigate and respond to security alerts generated by MDR, SIEM, endpoint protection, DLP, and Microsoft 365 security platforms.
• Collaborate with external security providers and internal stakeholders during security investigations.
• Review suspicious activity, user behavior alerts, email threats, and data protection incidents.
• Assist with risk assessments and security reviews of new applications and technologies.

Systems & Infrastructure Operations:

• Monitor enterprise infrastructure and respond to operational alerts.
• Support Windows server infrastructure, cloud-connected services, and hybrid environments.
• Participate in maintenance windows and infrastructure upgrades.
• Develop and maintain technical documentation, diagrams, inventory records, and operational procedures.
• Apply knowledge of data backup principles, recovery objectives, and supporting backup hardware and software.
• Demonstrate strong troubleshooting skills across endpoint, printer, application, network access, and infrastructure issues.
• Manage and support VMware and Hyper-V environments, including migrations and lifecycle maintenance.
• Administer IIS, SSL/TLS certificates, and related web services.
• Manage SFTP administration and PGP encryption.
• Administer Microsoft Teams, including Teams Phone, calling policies, and related support functions.
• Administer Microsoft Intune.
• Administer Microsoft Purview.

Project Leadership:

• Lead infrastructure modernization projects, including network refreshes, firewall replacements, and connectivity initiatives.
• Coordinate technical vendors and service providers.
• Create project plans, timelines, implementation documentation, and status reports.
• Assist with budgeting, hardware lifecycle planning, and technology evaluations.

Communication Skills:

• Communicate technical issues clearly to non-technical users, leadership, vendors, and cross-functional teams.
• Ability to work after hours as needed for maintenance windows, upgrades, incident response, and emergency support.

Qualifications:

• Associate degree and at least five years of relevant professional experience; equivalent experience may be considered.
• Relevant technical certifications are a plus.Ability to sit and stand for extended periods of time and lift up to 40 pounds.

DUCKS UNLIMITED, INC. IS AN EQUAL OPPORTUNITY EMPLOYERIt is the policy of Ducks Unlimited, Inc. to afford equal employment opportunity to all qualified persons regardless of race, color, religion, gender, national origin, military status, disability, age, or genetic information, except where age or gender is a bona fide occupational qualification as allowed by the Civil Rights Act of 1964. It is the policy of Ducks Unlimited, Inc. to afford equal employment opportunities to all qualified persons regardless of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, lactation and related medical conditions), sexual orientation, gender, gender identity, gender expression, age (40 or over), disability (physical, mental or visual), genetic information, marital status (including registered domestic partnership status), military and veteran status, immigration status, or any other category protected by federal, state or local law.