Network Administrator II, Converged

Lone Star College; Texas; On-site; USD 70,000 - 80,000; Full time

Job summary

Lone Star College System seeks a Network Administrator II, Converged to ensure the stable operation of the in-house computer network (LAN, WAN, wireless and VOIP/Video). This role plans, installs, configures, maintains, supports, and optimizes network hardware, software, and communication links across campuses and locations.

The position is part of a 24/7/365 global department and may involve installing new infrastructure, performing audits, and guiding junior staff.

Qualifications

• Bachelor's degree and 3 years related work experience, or an equivalent combination of education and experience.
• Intermediate certification in area of responsibility.

Responsibilities

• Designs and deploys LANs, WANs, and wireless networks and related hardware.
• Oversees upgrades and coordinates with vendors and contractors.
• Monitors performance, troubleshoots issues, and ensures security and backups.

Education

Bachelor's degree and 3 years related work experience, or an equivalent combination of education and experience

Job description

Commitment to Mission

At Lone Star College System, every employee contributes to our mission of providing transformational educational opportunities that help individuals get from where they are to where they want to be. Guided by our vision to lead higher education through high-quality, affordable, and innovative learning opportunities, employees are expected to exemplify professionalism, integrity, accountability, and collaboration.

Great Colleges to Work For

Lone Star College System is proud to be recognized as a Great Colleges to Work For institution by The Chronicle of Higher Education. This recognition reflects our commitment to creating an organizational culture where employees are valued, supported, and empowered.

Campus Marketing Statement

Lone Star College-System Office, University Park

With 100,000 students and counting, Lone Star College System provides transformational educational opportunities that help individuals get from where they are to where they want to be. The two-year institution is training tomorrow's workforce today, offering more than 200 degrees and certification programs that empower students to take the next step.

Lone Star College System has eight main campuses and more than 20 locations in the Houston area. Learn more at LoneStar.edu .

Lone Star College System Office employees are based at one of two System Office locations: The Woodlands and University Park. Both are sites for multiple administrative departments and systemwide training programs.

The address is 20515 SH 249 (SH 249 and Louetta Road), Houston, Texas 77070-2607. All applicants must reside in Texas.

Job Description

PURPOSE AND SCOPE

The Network Administrator II, Converged ensures the stable operation of the in-house computer network (LAN, WAN, wireless and VOIP/Video). This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. The duties of this position can be broad and may include such tasks as installing new routing and or switching hardware, wireless access points, video conferencing equipment, Digital Media systems and VOIP handsets and other devices, adding and removing faculty and staff from the voice mail systems as necessary. May assist in the installation of new infrastructure such as cabling systems and security systems. The position will also analyze and resolve end user hardware and software computer problems in a timely and accurate fashion, and provide end user training where required. This position is a member of a 24/7/365 global department.

ESSENTIAL JOB FUNCTIONS

1. Designs and deploys company LANs, WANs, and wireless networks, including servers, routers, hubs, switches, UPSs, and other hardware
2. Conducts research on network products, services, protocols, and standards to remain abreast of developments in the networking industry
3. Oversees new and existing equipment, hardware, and software upgrades
4. Interacts and negotiates with vendors, outsourcers, and contractors to secure network products and services
5. Configures networks to ensure their smooth and reliable operation for fulfilling business objectives and processes
6. Monitors network performance and troubleshoots problem areas as needed
7. Oversees installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices
8. Ensures network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances. Including database, e-mail, print, and backup servers and their associated operating systems and software
9. Practices network asset management, including maintenance of network component inventory and related documentation and technical specifications information
10. Monitors and tests network performance and provides network performance statistics and reports
11. Participates in managing all network security solutions
12. Performs server and security audits, and system backups and recovery
13. Manages and/or provides guidance to junior members of the team
14. Responsible for other reasonable, related duties as assigned

KNOWLEDGE, SKILLS & ABILITIES

• Requires full working knowledge of job responsibilities, procedures, practices; advanced training, or basic knowledge in a professional field. Requires general understanding of purpose and operations outside own work unit
• Understanding of the OSI model and basic routing
• Ability to deal with somewhat complex problems that must be broken down into manageable pieces. Sees relationships between problem components and prioritizes them
• Ability to utilize knowledge, experience and available resources to find solutions
• Ability to participate in development of improvements and help implement change
• Ability to collaborate with team; shares relevant information with those who may be affected by decisions
• Ability to develop factual presentations in order to inform and educate
• Ability to translate technical or procedural information into specifications or action plans, ability to convey technical or complex information to others in non- technical terms
• Ability to serve as a mentor/ developmental advisor and/or training resource to less experienced staff, providing an example with regard to quality and quantity of work
• Ability to ensure that others comply with established standards within one's own work unit. May provide guidance in routine tasks
• Ability to seek opportunities and sets some goals for own development
• Ability to seek out and identifies multi-faceted problems and opportunities, taking immediate action to address them, recognize immediate obstacles to completing work and initiates action to address a need without being directed
• Ability to follow IT procedures to complete work, but may recommend changes to departmental processes
• Ability to maintain tasks, projects and activities in the IT system of Record (S-NOW)

PHYSICAL ABILITIES

The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

WORK SCHEDULE AND CONDITIONS

• Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
• Interface with internal and external contacts as needed to carry out the functions of the position
• Work is performed in a climate-controlled office with minimal exposure to safety hazards
• May regularly travel to different LSC locations
• May be fully reassigned to other LSC locations if necessary
• May need to work weekends and outside of core business hours if necessary

REQUIRED QUALIFICATIONS

• Bachelor's degree and 3 years related work experience, or an equivalent combination of education and experience
• Intermediate certification in area of responsibility

PREFERRED QUALIFICATIONS

• Advanced certification in area of responsibility

Salary

Hiring salary range is: $69,679 - $80,131

Lone Star College provides a hiring salary range for all posted full-time non-faculty positions. Where your salary offer would fall in that range is determined by your related experience and education. Should you receive an offer of employment from Lone Star College, the resume submitted in the application process will be utilized to calculate your salary offer. The information outlined below will provide the Office of Human Resources everything needed to determine an accurate starting salary.

1. Length of time (specific months and years) of employment
2. If the position was full time or part time
3. If the position was paid or unpaid
4. Level of degree completed including date earned.
5. Unofficial transcript for highest earned degree

Additionally, any certifications listed as required or preferred in the Lone Star College job description should be included in the resume submitted.

Benefits Marketing Statement

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance. This includes a full comprehensive and competitive benefits package, a generous number of paid holidays and vacation days, wellness programs, tuition waiver, professional development opportunities and more.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify.

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.