Network Administrator I

Goodwill of Central & Northern Arizona; United States; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

3 Medical Plans

Employer Funded HRA

3 Dental Plans

Vision Plan

401K Traditional and Roth Plans

Employer Paid Life Insurance

Employee Assistance Program

Paid Time Off

Sick and Vacation

Paid Holidays

Job summary

Goodwill of Central & Northern Arizona is hiring a Network Administrator to manage network equipment and systems across GCNA and affiliates. You will support existing technologies and contribute to security-oriented solutions under the Manager of IT Security and Operations.

You’ll participate in evaluating hardware/software, monitor networks, and supervise cabling installations, ensuring availability, performance, and documentation accuracy in a fast-paced environment.

Qualifications

• Degree in Computer/Information Science or equivalent work experience.
• 1+ years' progressive experience as a Network Administrator.
• Certifications CCENT/CCNA or Networking credentials are preferred.
• Strong TCP/IP understanding and network security expertise.
• Experience with Cisco IOS, routers, VLANs and VPNs.

Responsibilities

• Evaluate, recommend and select network hardware and software solutions.
• Monitor networks and provide timely resolutions to problems.
• Supervise installation of network cabling for locations and maintain service quality.
• Ensure availability and performance standards are met.
• Install and configure network equipment per standards and maintain monitoring systems.
• Deploy wireless access points and controllers and manage security posture.
• Troubleshoot network issues and test hardware; maintain production and staging environments.
• Develop and update maintenance and contingency documentation.

Skills

TCP/IP

Network Troubleshooting

Security & Firewall

VPNs & IDS/IPS

Cisco IOS

LAN/WAN

SIP Trunks

VM/Server basics

Customer Service

Documentation

Education

Degree in Computer/Information Science or related

Tools

CCENT/CCNA

Job description

2626 W Beryl Ave Phoenix Arizona, 85021, Candidates must live in Arizona.

Position Description: Provides network support activities surrounding the management of network equipment and systems for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Also supports existing network technologies and provides input on solutions proposed by the Manager of IT Security and Operations.

Essential Duties and Responsibilities

• Participates in the evaluation, recommendation and selection of network related hardware and software solutions.
• Monitors networks for potential problems and provides solutions.
• Supervises installation of network cabling for new and/or existing locations, providing excellent customer service.
• Assists in ensuring compliance with availability and performance standards.
• Installs and configures network equipment per established standards.
• Maintains and updates network-monitoring systems.
• Maintains, monitors, configures and deploys wireless access points and controllers.
• Responsible for network equipment installation, troubleshooting and hardware testing as well as ongoing maintenance of production and staging/QA environments.
• Develops and maintains detailed maintenance and contingency plans as well as updating documentation for network systems.
• Maintains regular and consistent in-person attendance.
• Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation.
• Performs other related duties, as assigned.

Minimum Qualifications (Education, Experience, Skills)

• Degree in Computer/Information Science, technical college or equivalent work experience desired.
• 1+ years' progressive experience as a Network Administrator.
• Network+, Cisco Certified Entry Networking Technician (CCENT) or Cisco Certified Network Associate (CCNA).
• Excellent understanding of TCP/IP principles and practices.
• Demonstrated understanding of network security and firewall technologies, VPNs and IDS/IPS.
• Demonstrated understanding of switch security, VLANS and spanning tree.
• Familiarity with Cisco IOS, Cisco VoIP systems, Cisco routers, SIP Trunks and LAN/WAN communications.
• Experience implementing and maintaining network technologies in a mixed vendor environment.
• Strong ability to focus on network troubleshooting and resolution.
• Working knowledge of IMAP, POP, LDAP, and other mail server and directory services protocols.
• Strong written, verbal, and interpersonal communication skills.
• Ability to speak and read English proficiently.
• Ability to collaborate and work effectively in partnership with others.
• Strong customer service skills.
• Ability to multi-task and work in a fast-paced environment.
• High attention to detail and accuracy.
• Valid drivers' license and clean MVR.
• Ability to pass a background check and drug screen, where applicable for position.
• Ability to obtain or currently retains a Fingerprint Clearance Card.

Benefits

• 3 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K Traditional and Roth Plans
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off
• Sick and Vacation
• Paid Holidays

These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws.

Please contact Goodwill of Central and Northern Arizona at 1-833-624-0920 option 6 or [e-mail] if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at 1-833-624-0920, option 5.

Explore the sections below to learn more about each area of our organization, and view current opportunities with Team Goodwill. The Excel Center is an adult high school that will provide a full high school curriculum where individuals can continue their education, gain a high school diploma, and so much more!