Network Administrator

Digital Consultants LLC; San Antonio (TX); On-site; USD 72,000 - 77,000; Full time

Benefits offered by this job

Paid Time Off

Group health plans

401(k) plan with company matching

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Pet insurance options

Employee Assistance Program (EAP)

Job summary

Digital Consultants seeks a Network Administrator to support ARNORTH at Fort Sam Houston, San Antonio, TX. You will handle Tier 1–3 help desk and cybersecurity operations, maintaining NIPRNET/SIPRNET networks and cloud services for roughly 900 users and 1,500 NIPRNET computers.

The role requires 5+ years in network administration, active Secret clearance, and DoD 8570.01-M IAT II certification. Expect 24/7 surge readiness and comprehensive benefits.

Qualifications

• 5 years of progressive Network administration and experience in information systems operations, configuration control, cloud services, vulnerability management, and life cycle management.
• Clearance: Active Secret
• Education: High School Diploma or equivalent
• Certifications: DoD 8570.01-M IAT Level II certification

Responsibilities

• Support Tier 2 Network Operations that monitor and maintain ARNORTH Non-Secure IP Router Network (NIPRNET) and Secure IP Router Network (SIPRNET).
• Monitor and maintain cloud-based instances using government-provided tools.
• Provide technical support to detect and mitigate network events affecting ARNORTH networks, including cyber-attacks.
• Monitor and respond to hardware, software, and network problems; perform troubleshooting and replacements.
• Support Tier 3 Technical Management for network management, lifecycle, and IAVM/CTO activities.
• Assist all information systems operations activities including LAN/MAN/WAN administration and MS Office 365 administration.
• Support IT systems and deploy COTS and GOTS technologies including NSA Type 1 encryption devices and VOIP.
• Support SaaS such as Office 365/Google Workspace and cloud storage like OneDrive/Google Cloud.
• Support surge requirements 24/7 during exercises or real-world events.

Skills

Network administration

Information systems operations

Cloud services

Vulnerability management

Active Secret clearance

Education

High School Diploma

Tools

DoD 8570.01-M IAT Level II

Job description

Description

We are a certified SBA 8(a) small, disadvantaged business that supports multiple IT customers within the Federal, civilian, and private sectors. Digital Consultants also offers our employees growth opportunities, competitive wages, and a full benefits package. Our founding principles, Fairness and Common Sense make working here more than a job, it’s the Digital family.

Digital Consultants is seeking a Network Administrator to support Tier 1,2, and 3 help Desk and Cybersecurity operations for US Army North, located at Fort Sam Houston, a US Army post in San Antonio, TX. The Help Desk provides local desktop support to approximately 900 users operating approximately 1,500 NIPRNET Computers, 70 multi-function devices (printers), 1,000 wireless devices (smartphones etc.), and various other endpoints. The Help Desk also provides telephonic support to approximately 300 forward-stationed users at various locations throughout the United States.

Leading with our people, Digital Consultants' mission is to deliver the highest level of professional solutions while being a trusted partner and advisor to our customers. With a culture of practicality, opportunity, and creativity we remain dedicated to being honest, trustworthy, respectful, and ethical in everything we do.

Duties To Include

• Support Tier 2 Network Operations that monitor and maintain the ARNORTH Non-Secure IP Router Network. (NIPRNET), monitors the Secure IP Router Network (SIPRNET), and monitors and maintains any cloud-based instances using government-provided tools.
• Investigating IT solutions that can be used to simplify or automate IT operations, reduce costs, provide technical refresh/life cycle replacement, or increase service levels, including the transition to wireless. IaaS, PaaS, and SaaS solutions.
• Provide technical support to detect and either prevent or mitigate network events that reduce the confidentiality, integrity, and availability of ARNORTH networks, including (but not limited to) equipment failures and cyber-attacks.
• Monitor and respond to hardware, software, and wired/wireless network problems through routine testing and analysis of all elements of the network facilities (including power, software, communications machinery, lines, modems, and terminals). Standard response procedures include identifying a problem, notification of appropriate personnel, troubleshooting, and replacement procedures. Utilize software and hardware tools and identify and diagnose complex problems and factors affecting network performance.
• Support Tier 3 Technical Management Team provides network management, configuration control, and life cycle management of the NIPRNET, tactical SIPRNET, and cloud services, including executing Information Assurance Vulnerability Management (IAVM), Cyber Tasking Orders (CTO), other activities to maintain the confidentiality, integrity, and availability of ARNORTH networks.
• Provide assistance and oversight for all information systems operations activities, including computer configuration, operations, data entry, data control, LAN/MAN/WAN administration, operations support, operating systems programming, system security policy procedures, Microsoft Office 365 administration, and/or web strategy and operations.
• Support various IT systems and deploy Commercial off-the-shelf (COTS) and Government off-the-shelf (GOTS) technologies including Microsoft, Linux, networking NSA Type 1 encryption devices, VOIP, email, video teleconferencing, and common desktop productivity tools.
• Support a variety of SaaS offerings including productivity suites such as Microsoft Office 365 or Google G Suite; and Cloud storage such as Microsoft OneDrive or Google Cloud.
• Support surge requirements of 24 hours a day, 7 days a week during key exercises or real-world events.

Requirements

• 5 years of progressive Network administration and experience in information systems operations, configuration control, cloud services, vulnerability management, and life cycle management.
• Clearance: Active Secret
• Education: High School Diploma or equivalent
• Certifications: DoD 8570.01-M IAT Level II certification

Compensation and Benefits

The salary range for this position is $72,000 to $77,000.

• Paid Time Off (PTO)
• Group health plans
• Income protection and supplemental benefits
• 401(k) plan with company matching
• Health Savings Account (HSA)
• Flexible Spending Account (FSA)
• Pet insurance options
• Employee Assistance Program (EAP)

Digital Consultants, an inclusive and welcoming company, is fully committed to hiring and retaining a diverse workforce without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, age (40 or older), disability, Veterans status or any other protected characteristic.

We provide reasonable accommodations to individuals who need assistance during any part of the employment process.