Network Administrator

BankNewport; Middletown (RI); Hybrid; USD 70,000 - 100,000; Full time

Job summary

BankNewport is seeking a Network Administrator to support day-to-day network operations and system health within a community banking environment. You will work with the Network Systems Manager on LAN/WAN troubleshooting, server upgrades, backups, and security monitoring.

The role requires strong Windows Server, Active Directory, VMware, and patch management knowledge, plus the ability to collaborate with vendors and provide escalation support. This is a hybrid position in Rhode Island.

Qualifications

• Associate’s degree or equivalent field experience (3–5 years preferred).
• Solid networking knowledge: DHCP, DNS, routing, IP addressing; familiarity with Cisco and Extreme hardware.
• Strong Windows Server, Active Directory and VMware experience.
• Experience with vulnerability management and patching; basic cybersecurity concepts.
• Excellent customer service and troubleshooting skills; good written and verbal communication.

Responsibilities

• Assist network manager with LAN/WAN issues and daily operations.
• Perform server upgrades and patching for Windows servers and network devices.
• Configure and deploy network switches and access points as needed.
• Maintain backups and monitor systems; respond to monitoring tickets from security vendors.
• Support Active Directory/Intune administration and group policies; provide 3rd tier helpdesk support.

Skills

Networking concepts

Cisco

Extreme

Windows Server

Active Directory

VMware

Vulnerability management

Patch management

Cybersecurity basics

Customer service

Education

Associate’s degree or equivalent

Tools

M365 cloud

Job description

Overview

BankNewport celebrates being a community bank since 1819. Yes, that’s 200 years, and still growing. Offering new and exciting career opportunities, BankNewport is committed to providing our employees the resource and guidance to develop careers that are challenging and rewarding. So if you’re looking for a great professional opportunity, know that BankNewport will empower and invest in you. The Network Administrator reports to the IT Manager and works closely with the network systems manager. This person will assist the network manager with the day-to-day network operations and health of the network.

Responsibilities

Performs any functions necessary, within the scope of authority and expertise, to provide the highest level of service and responsiveness to customers.

• Assist in the diagnosis and troubleshooting of LAN/WAN issues with the network systems manager.
• Perform server application upgrades for the business lines.
• Maintain service packs and patches for any specialized server applications.
• Perform monthly patching of all Windows servers and network equipment in accordance with BankNewport’s patching standards.
• Configure and deploy network switches and access points when needed.
• Review and reconcile PC, server, and network equipment inventory working with the network manager and the helpdesk.
• Assist with vulnerability tracking and management, including end of life software on PCs, network equipment, and servers; working with the helpdesk and the network manager.
• Run and interpret Rapid7 scans
• Responds to monitoring tickets from 3 rd party security monitoring vendors
• Responsible for monitoring and maintaining daily system backups. Ensures that all servers are backed up according to the defined schedule and can be restored if needed.
• Management of Active Directory/Intune including Group Policies, maintenance, and administration functions.
• Act as an escalation point and provide 3rd tier support to the helpdesk.
• Ensures the Bank’s adherence to regulatory and compliance regulations as they pertain to systems, patch management, data integrity/storage, and business continuity.
• Assists in the maintenance of IT and Vendor risk assessments, procedures, and BCP testing and documentation.
• Keeps abreast of technology developments and assesses new opportunities for the bank. Researches equipment, software, and services and makes purchasing recommendations to the VP of IT. Maintains active contact with various technology vendors and service providers.
• Splits on call duties with network manager on nights and weekends
• Is available for after-hours projects and support.
• All other duties as specified.

Qualifications

• Associate’s degree or equivalent field experience. (3-5 years)
• Solid working knowledge of networking core concepts (DHCP, DNS, routing, IP addressing), Cisco, and Extreme.
• Strong working knowledge of Microsoft Windows Server Operating systems, Active Directory and VMware
• Strong working knowledge of vulnerability management, patching, and cybersecurity concepts.
• Strong customer service focus, excellent troubleshooting skills, along with good written and verbal communication skills.
• M365 cloud experience highly preferred.

Supervisory Scope

No supervisory responsibility

Independent Action

Establishes own work plan and performs work independently within scope of established guidelines and practices. Generally contacts vendors for network software, communications, or hardware support and forwards any and all major problems to the VP/IT or Network Systems Manager where additional expertise and clarification of policies and procedures is needed.

Physical Requirements

Any physical demands or work conditions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable Accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees need to have the ability to:

• Travel independently to the position’s primary work location, other bank properties and work-related activities or events at locations outside the Bank.
• Effectively communicate and exchange accurate information and ideas so others will understand.
• Independently 0perate a computer and other office machinery, such as a calculator, copy machine, printer and software programs related to the position needed to complete the primary functions.
• Sit or stand at a workspace and use a computer or other equipment for prolonged periods of time.
• Meet the hybrid work schedule requirements for physically working in the office during normal business hours on Mondays and Wednesdays and another day of choice to effectively meet business needs.
• Move office items weighing up to 35 pounds .
• Work in an environment with low to moderate noise levels.

Any physical demands or work conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

BankNewport Core Values

• We celebrate individuality
• We empower employees to be creative problem solvers
• We invest and take the time to really get to know our customers
• We commit to serving the financial needs of Rhode Islander’s

Equal Employment Opportunity

BankNewport is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity or expression, pregnancy, childbirth or related medical conditions, military service, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.