Network Administrator

Pomeroy; Matawan (NJ); On-site; USD 70,000 - 100,000; Full time

Job summary

Pomeroy is seeking an onsite Network Administrator in Matawan, NJ for a full-time role. The position focuses on troubleshooting LAN/WAN, wireless networks, and remote access, with responsibility for security, availability, and performance of production network platforms.

The role requires coordinating with vendors, implementing failover, and supporting both headquarters and store locations. Occasional after-hours work and travel may be required to ensure optimal network operations.

Qualifications

• Experience in networking and security technologies in a retail environment.
• Strong communication and customer-service skills.
• Ability to manage multiple projects and work independently.

Responsibilities

• Survey, install, design, configure, and troubleshoot LAN/WAN technologies.
• Install, configure, troubleshoot switching, routing, firewalls and wireless.
• Manage new store network installs including circuit orders and failover setup.
• Provide WAN support and troubleshooting.
• Collaborate with server team on telecommunications and equipment issues.
• Maintain network diagrams, failover procedures, and PCI compliance documentation.
• Coordinate with MSPs for hardware updates and new tech implementations.
• Occasional after-hours work and travel to Matawan or store locations.

Skills

Customer service

Networking

Security tech

Vendor coordination

Tools

Cisco Meraki

Amazon AWS

Job description

Environment: Onsite Monday thru Friday in Matawan, NJ

We are seeking an onsite Network Administrator in Matawan, NJ for a full-time, permeant positionThe Network Administrator is responsible for troubleshooting Local Area Network, Wide Area Network, Wireless Networks and Remote Access in addition to, leading optimal installations and troubleshooting. This also includes ensuring automated failover for all critical operations.

This position will be directly responsible for the day-to-day operations, availability, reliability, scalability and security of all production network data platforms and is a highly technical administrative role that will work closely with multiple teams and locations to maximize infrastructure security, availability, and performance.

The Network Administrator will also be responsible for interacting with vendors and service providers, and keeping internal customers informed of production issues. The Network Administrator acts as an expert in the infrastructure department and will have responsibilities for both the headquarter operations as well as service support to all independent sites.

Duties:

• Survey, install, design, configure, and troubleshoot LAN/WAN technologies
• Install, configure, and troubleshoot switching, routing, firewalls and wireless
• New retail store network installs: Confirm circuit order with static IPs function on the store network, Network infrastructure, router, backup cellular router (Cradlepoint) Installation, Test Failover
• Provide Wide Area Network (WAN) support and troubleshooting.
• Troubleshoot telecommunications and network equipment issues with server team
• Maintain network topology, supporting diagrams, fail-over procedures and updated documentation between service providers
• Work with vendors to update all documentation related to PCI Compliance and assessment as needed: Update PCI Policy and Procedures Document, Update all network diagrams., Complete Interview with Assessor, Provide requested evidence to Assessor., Complete risk assessment, Remediate any risks found during the interview and penetration test.
• Work with Managed service providers to maintain network hardware and regularly scheduled updates. In addition, introduce new technology products into the organization to increase performance, reduce risk, ensure high quality, and cost-effective services.
• Work with MSP on managing Amazon AWS experience, Cisco Meraki platform as well as legacy Cisco devices.
• Periodic after-hours and weekend work will be required for store failures and troubleshooting, potentially requiring travel to our Matawan office or one of our member store locations to configure replacement equipment to pass off to our IT Field Team for Install.

Qualifications:

SKILLS & EXPERIENCE

• Strong customer service and communication skills and the ability to communicate effectively in a professional and supportive manner to our store membership and service providers.
• A Strongly Preferred Candidate will have practical experience in networking and security technologies in a Retail Store Environment.
• Must be able to manage multiple projects / responsibilities simultaneously. Self-motivated, well organized and detail oriented.
• Experienced in virtual environments and web application.
• Ability to work independently regarding maintenance of existing systems, implementation of new systems or resolution of complex technical issues.
• Cisco routers, switches, and firewalls, LTE cellular backups, Cisco/Meraki Wireless solutions