Network Administrator

Family Services; Green Bay (WI); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement savings

Paid time off

Paid holidays

Professional development

Job summary

Family Services in Green Bay, WI seeks a Network Administrator to maintain the organization’s network, server environment, and core IT systems across locations. This full-time, on-site role focuses on secure, reliable technology services for both onsite and remote staff, with responsibility for VPN, server/SAN, and Microsoft 365 administration.

The ideal candidate will have 5–7+ years in IT infrastructure, familiarity with Fortinet/Cisco/HPE hardware, and strong communication skills to support

Qualifications

• 5–7+ years in IT infrastructure
• Experience with healthcare/non-profit environments is a plus.

Responsibilities

• Network Infrastructure – Manage, troubleshoot, and maintain switches, firewalls, wireless access points across sites.
• Systems & Identity Architect – Administer Microsoft 365 services including Exchange Online, SharePoint, Teams, and security settings.
• Security & Compliance – Support MFA, endpoint protection, email security, and vulnerability remediation.
• Technical Support & Operations – Provide advanced troubleshooting for escalated service desk issues.

Skills

Windows Server

Active Directory

Virtualization

Microsoft 365

Security tools

VPN technologies

Remote work

Communication

Security frameworks

Risk management

Education

Associate's degree in computer science, information systems, or equivalent work experience

Tools

Fortinet

Job description

Are you ready to work for an employer that truly values your contributions and well-being?

At Family Services, we believe in caring for our team as much as we care for the individuals, children, and families we serve. Join our mission-driven organization, where your work makes a meaningful impact on the community every day.

About Family Services

Family Services is a nonprofit organization committed to Protecting, Healing, and Caring for children and families across Northeast Wisconsin. We provide vital support during life's most challenging moments, helping individuals heal, grow, and thrive.

We're Hiring!

We are seeking a Network Administrator to join our team. This full-time position is responsible for maintaining the organization's network infrastructure, server environment, and core IT systems across multiple locations. This role ensures secure, reliable, and high-performing technology services for both onsite and remote staff. The administrator will manage day-to-day operations of network hardware, VPN connectivity, server/SAN infrastructure, and Microsoft 365 services, while also supporting ongoing cybersecurity efforts and infrastructure improvements. This is a fully on-site position located at our Downtown Green Bay location.

Key Responsibilities

• Network Infrastructure - Manage, maintain, and troubleshoot switches, firewalls, wireless access points, and other network hardware across all sites.
• Systems & Identity Architect - Support administration of Microsoft 365 services, including Exchange Online, SharePoint, Teams, and Security/Compliance settings.
• Security & Compliance - Support cybersecurity initiatives such as MFA, endpoint protection, email security, and vulnerability remediation.
• Technical Support & Operations - Provide advanced troubleshooting support for escalated issues from the service desk.

Qualifications

Education

• Required: Associate's degree in computer science, information systems, or equivalent work experience.
• Preferred: N/A

Experience

Required:

• 5-7+ years in IT infrastructure, ideally within a healthcare, highly regulated environment, or non-profit organization.

Preferred:

• 5+ years' experience with Fortinet, Cisco, HPE infrastructure hardware.

Skills and Competencies

• Hands-on experience with Windows Server administration, AD, and virtualization.
• Familiarity with Microsoft 365 administration and related security tools.
• Experience supporting VPN technologies and remote work environments.
• Ability to prioritize tasks, troubleshoot independently, and communicate clearly with non-technical users.
• Familiarity with security frameworks and risk management methodologies required.

Why Join Us?

Family Services offers a supportive and collaborative work environment where you can make a meaningful impact every day and help advance our mission to Protect, Heal, and Care. Family Services offers a comprehensive benefits package designed to support employees' well-being, including medical, dental, vision, and supplemental benefit insurance, paid time off, vacation pay, paid holidays, retirement savings, and opportunities for professional development. We also prioritize work-life harmony and offer a variety of perks to enhance employee experience.