Network Administrator – Berrien Springs (Full-Time)
Hybrid work eligible. May be required to work in the Operations Center in Berrien Springs, MI as needed.
Responsibilities
- Accountable for the maintenance, design, and health of Honor's network in collaboration with the infrastructure team, including firewall and SD‑WAN platforms that support secure and reliable connectivity across the organization.
- Ensure that Honor's network is operating at its best; proactively identify areas of improvement.
- Serve as an escalation point for advanced network troubleshooting for the IT support team, including firewalls, WAN connectivity, and SD‑WAN routing or policy behavior.
- Innovate and develop forward‑thinking solutions and collaborate with management on planning and implementation.
- Create and maintain comprehensive network documentation to guarantee consistency and lifecycle‑management controls for core network, firewall, and SD‑WAN environments.
- Work with the cybersecurity team to review and implement network controls for compliance with industry best practices.
- Operate primarily with Cisco and Microsoft products.
Education / Certification
- Associate's degree or equivalent certification(s).
- Preferred: Bachelor's degree, Cisco CCNA, CompTIA Network+.
Experience Required
- 3–5 years of similar or related experience.
- Product knowledge: Required – Cisco. Preferred – Meraki, Palo Alto, SolarWinds, Zabbix. Desired – Nutanix, Veeam, Azure, Ansible.
- Networking proficiencies: Required – routing, switching, firewall, VLAN, VPN, WLAN. Preferred – high‑availability, next‑gen firewall, SD‑WAN, automation, VoIP. Desired – QoS, virtual networking.
Knowledge, Skills & Abilities
- Demonstrated ability to maintain accurate financial records.
- Strong organizational and documentation skills.
- Relationship management and performance management skills.
- Ability to motivate and direct staff.
- Strong customer service orientation.
- Analytical and problem‑solving abilities.
- Effective prioritization and task execution in a high‑pressure environment.
- Excellent verbal and written communication skills.
- Ability to present ideas in business‑friendly, user‑friendly language.
- Highly self‑motivated and team‑oriented.
- Attention to detail.
Benefits
- Medical with prescription coverage, Dental, and Vision.
- 401(k) employer contribution & matching program.
- Paid time off and paid holidays (including your birthday).
- Paid community volunteer hours.
- Well‑being spending account.
- Discounts on credit union products and services for team members and families.
- Additional perks.