NETWORK ADMINISTRATOR

Vermont Federal Credit Union; Burlington, Northern (VT, KY); Hybrid; USD 68,000 - 113,000; Full time

Job summary

Vermont Federal Credit Union in South Burlington is seeking a Network Administrator to maintain and secure our enterprise network across multiple sites. This on-site role requires after-hours support and occasional travel to branches in Vermont.

Responsibilities include configuring network gear, managing servers and identity services, and partnering with vendors to keep systems resilient. CCNA and Security+ are required or in progress; CCNP/CISSP preferred.

Qualifications

• Three to five years of network and systems experience.
• Bachelor’s degree or equivalent certifications in IT.
• CCNA and Security+ required or in progress.
• Experience with routing, switching, VPN, wireless, DNS/DHCP, and security.
• Experience with Microsoft 365, Windows Server, endpoint management, and identity/access management.
• Familiar with firewalls, monitoring/alerting, email security, and authentication protocols.
• Strong communication and problem-solving for technical and non-technical audiences.
• On-site work with travel to branches; after-hours/weekend support; lift up to 50 lbs.
• CCNP, CISSP, AZ-104, AZ-305, PMP preferred.
• Familiarity with Azure, VMware, SD-WAN, Cisco ASA/Firepower; experience in financial services preferred.

Responsibilities

• Configure, maintain, troubleshoot, and optimize enterprise network stack and connectivity.
• Administer servers, virtualization, endpoints, backup, and DR tooling.
• Implement security best practices and manage identity/authentication tech.
• Support network security policies and telephony administration.
• Monitor networks and systems; reduce alert noise and improve visibility.
• Support unified communications and IP telephony; ensure uptime.
• Participate in upgrades, migrations, and changes; coordinate vendors.
• Provide 24/7 emergency support and on‑call readiness.

Skills

Network administration

Troubleshooting

Communication skills

On-site work

After-hours support

Education

Bachelor's degree

Tools

Microsoft 365

Windows Server

VMware

Azure

SD-WAN

Job description

Vermont Federal Credit Union values each individual and their unique abilities and strengths to help form the foundation of Vermont Federal’s culture. Our employees are at the core of Vermont Federal and we strive to make that a priority every day. As an organization, our stated Purpose is to help Vermonters prosper, no matter where they may be on life’s journey. Every employee at Vermont Federal Credit Union contributes in their own way to achieve this goal and is set up for success in a fun, supportive, and collaborative environment. We are looking for friendly, self-motivated individuals who enjoy helping people, have strong communication skills, are detail-oriented, and enjoy working as part of a team. If you are interested in a career in the financial service industry and want to make a difference in your community, we want you to be part of our team.

Network Administrator – South Burlington, VT:

Vermont Federal Credit Union is recruiting for a Network Administrator out of our South Burlington Operations Center. This role is on-site in our South Burlington Headquarters location and at times will also work onsite in our branches across Vermont. This role also requires participating in after-hours maintenance windows, and support during critical incidents or emergency response. The Network Administrator is responsible for maintaining, security and optimizing the Credit Union’s enterprise network and systems infrastructure across a multi-site environment. This role supports routers, switches, firewalls, VPNs, SD-WAN, wireless networks, telephony, cloud services, and critical business systems.

Annual Range: $75,653.76-$113,480.64

Job Description:

• Configure, maintain, troubleshoot, and optimize enterprise network stack, network performance, site-to-site and remote access connectivity. Prepare and maintain network documentation and diagrams; support co-located infrastructure and partner with third-party vendors as needed. Contribute to network architecture design while maintaining existing architecture standards.
• Administer server environment, virtualization infrastructure, client solutions, endpoint management, backup, disaster recovery, business continuity tooling, and related infrastructure platforms.
• Implement and maintain security best practices across network and server infrastructure. Administer and support identity and authentication technologies. Assist with vulnerability remediation, security audits, access control initiatives, and incident response support.
• Administer network security policies. Support enterprise wireless platforms including wireless troubleshooting, coverage/performance analysis, and secure access configuration.
• Administer network and systems monitoring platforms. Identify trends, reduce alert noise, improve visibility, and help ensure stable operation of business-critical technology services.
• Administer and support unified communications stack, delivering seamless telephony, mobility, and electronic mail functionality. Monitor telephony system performance, call quality, and uptime, proactively identifying and resolving issues. Configure and support IP phones, softphones, and contact center solutions.
• Participate in infrastructure upgrades, migrations, service improvements, and user-impacting changes. Provide escalation support; coordinate vendors and service providers; communicate technical information clearly to technical and non-technical audiences; prepare and maintain accurate documentation, standards, diagrams, and operational procedures.
• Participate in 24/7 emergency support coverage and help maintain appropriate on-call readiness for critical issues.

Requirements:

• Three to five years of experience administering and troubleshooting medium-sized enterprise networks and systems.
• A bachelor’s degree in information technology, computer science, or a related field, or achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).
• Cisco Certified Network Associate (CCNA) and CompTIA Security+ are required or must be obtained within an approved timeframe.
• Experience supporting enterprise networking technologies, including routing, switching, VPN, wireless, DNS, DHCP, and network security.
• Experience administering Microsoft 365, Windows Server, endpoint management, telephony administration, and identity and access management technologies.
• Experience with firewalls, monitoring and alerting platforms, email security, authentication protocols, and related infrastructure technologies.
• Strong communication, relationship-building, and problem-solving skills with the ability to communicate effectively with both technical and non-technical audiences.
• Ability to work on site, travel to branch locations as needed, participate in after-hours or weekend support, lift up to 50 pounds, and work in confined spaces such as network closets when supporting equipment or infrastructure.
• CCNP, CISSP, AZ-104, AZ-305, PMP certifications are preferred.
• Familiarity with Azure administration, VMware virtualization, SD-WAN technologies, Cisco ASA, Cisco Firepower/FMC, security monitoring, incident response, project management, and experience in financial services, banking, or credit union environments is preferred.

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Vermont Federal Credit Union we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.