Network Administrator

Citizen Trust Bank

Atlanta (GA)

On-site

USD 70,000 - 90,000

Full time

12 hours ago

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Benefits offered by this job

Medical, Dental, Vision

401(k) Retirement Plan

Life Insurance

Short/Long Term Disability

Flexible Spending Plan

Paid Time Off

Tuition Reimbursement

Wellness Program

Training & Development Programs

Job summary

Citizens Trust Bank is seeking a skilled Network Administrator to support and maintain our enterprise IT infrastructure in Atlanta. The role covers Windows Server, Active Directory, Microsoft Entra ID, endpoint devices, and network systems, with emphasis on security, outages, and MSP coordination.

The ideal candidate will manage server patches, backups, M365, Intune, and hybrid identity, while collaborating with MSPs and vendors to ensure uptime and compliance.

Qualifications

Associate's Degree in Information Technology, Computer Science, or related field, or equivalent experience.
3+ years of experience supporting Windows Server environments and enterprise networks.
Strong experience administering Active Directory and Microsoft Entra ID (Azure AD).
Hands-on experience creating and troubleshooting Group Policy Objects (GPOs) and OU structures.
Experience managing Windows workstation environments and desktop support.
Experience with Mobile Device Management platforms, preferably Microsoft Intune.

Responsibilities

Administer, maintain, and support Windows Server 2016–2022 environments.
Configure, monitor, and troubleshoot Windows-based server infrastructure.
Manage file servers, print services, application servers, and shared resources.
Support Active Directory users, groups, computers, and permissions.
Design, implement, and maintain OU structures and GPOs.
Configure MFA, Conditional Access, and identity security controls.

Skills

Troubleshooting

Analytical thinking

Communication

Customer service

Education

Associate's Degree in IT/CS or related field

Tools

Windows Server

Active Directory

Microsoft Entra ID (Azure AD)

Microsoft 365

Microsoft Intune

MDM

VMware

Hyper-V

DNS

DHCP

VPN

VLANs

Switches/ Routers/ Firewalls

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Network Administrator

Temporary Full-Time Professional Atlanta, GA, US

WE'RE HIRING!

Network Administrator - Atlanta, GA

Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing needs of our customers.

We are committed to our institution’s values of Integrity, Collaboration, Innovation, Service Excellence, Respect, Accountability, and Leadership, all of which are needed to continue our mission of empowering generations for financial success.

By joining our team, you can expect opportunities to enhance personal accomplishments and professional growth.

Position Summary

We are seeking a highly skilled and motivated Network Administrator to support and maintain our enterprise infrastructure, including Windows Server, Active Directory, Microsoft Entra ID (Azure AD), endpoint devices, and network systems. This position is responsible for the daily administration, security, and operational support of servers, desktops, mobile devices, and network infrastructure.

The ideal candidate will have hands‑on experience with Windows Server administration, Group Policy management, Active Directory, Microsoft 365, endpoint management, and networking technologies including switches, routers, firewalls, and VLANs. This role will also serve as a technical liaison with Managed Service Providers (MSPs), Internet Service Providers (ISPs), and technology vendors during infrastructure outages and connectivity incidents.

This position requires a strong troubleshooting mindset, excellent communication skills, and the ability to manage multiple priorities in a fast‑paced environment.

Responsibilities include but are not limited to the following:

Windows Server & Infrastructure Administration

Administer, maintain, and support Windows Server 2016, 2019, and 2022 environments.
Install, configure, monitor, and troubleshoot Windows‑based server infrastructure.
Perform server patching, upgrades, maintenance, and performance tuning.
Manage file servers, print services, application servers, and shared resources.
Monitor server health, capacity, event logs, and system performance.
Participate in disaster recovery and business continuity planning.
Maintain infrastructure documentation, inventories, and standard operating procedures.

Active Directory & Microsoft Entra ID Administration

Administer Active Directory users, groups, computers, and permissions.
Design, implement, and maintain Organizational Unit (OU) structures.
Create, modify, and troubleshoot Group Policy Objects (GPOs).
Manage authentication, access controls, password policies, and security groups.
Administer Microsoft Entra ID (Azure AD), Microsoft 365, and hybrid identity environments.
Configure and support Multi‑Factor Authentication (MFA), Conditional Access, and identity security controls.
Support employee onboarding, offboarding, and access management processes.

Security & Server Hardening

Implement Windows Server security best practices and Microsoft security baselines.
Conduct server hardening reviews and remediate security vulnerabilities.
Manage GPO security settings and configuration standards.
Support cybersecurity initiatives, vulnerability remediation, and audit requirements.
Review security findings from vulnerability assessments and penetration tests.
Assist with endpoint security, access management, and compliance activities.

Network Administration

Configure, manage, and troubleshoot enterprise network infrastructure.
Administer Layer 2 and Layer 3 network devices, including switches, routers, wireless access points, and firewalls.
Create, modify, and troubleshoot VLAN configurations.
Support routing, switching, VPN connectivity, and network segmentation.
Troubleshoot DNS, DHCP, TCP/IP and network performance issues.
Monitor network availability and maintain network documentation and diagrams.
Coordinate upgrades, firmware updates, and maintenance activities for network equipment.
Maintain relationships with network vendors, telecommunications providers, and MSP partners.

MSP and Vendor Management

Act as the primary technical contact during system outages and connectivity incidents.
Coordinate troubleshooting efforts with MSPs, ISPs, telecom providers, and technology vendors.
Escalate and track infrastructure issues to resolution.
Hold service providers accountable for contractual obligations and SLA commitments.
Review MSP recommendations and validate technical solutions prior to implementation.
Assist with infrastructure planning, project execution, and vendor management activities.

Desktop & End‑User Support

Provide Tier I and Tier II support for desktops, laptops, printers, peripherals, and business applications.
Troubleshoot hardware, software, operating system, and connectivity issues.
Support Microsoft Office 365 applications including Outlook, Teams, OneDrive, and SharePoint.
Deploy and configure new workstations and user equipment.
Create and maintain support documentation and knowledge base articles.
Administer Microsoft Intune and Mobile Device Management (MDM) platforms.
Manage mobile device enrollment, provisioning, and lifecycle activities.
Configure device compliance, security policies and application deployment.
Support both corporate‑owned and BYOD mobile devices.
Troubleshoot device enrollment, synchronization, and policy enforcement issues.
Implement mobile security controls including encryption, remote wipe, and access management.

Required Qualifications

Associate's Degree in Information Technology, Computer Science, or related field, or equivalent experience.
3+ years of experience supporting Windows Server environments and enterprise networks.
Strong experience administering Active Directory and Microsoft Entra ID (Azure AD).
Hands‑on experience creating and troubleshooting Group Policy Objects (GPOs).
Experience designing and maintaining Organizational Unit (OU) structures.
Experience managing Windows workstation environments and desktop support.
Experience with Mobile Device Management (MDM) platforms, preferably Microsoft Intune.
Experience managing or supporting switches, routers, firewalls, VLANs, and wireless networks.
Working knowledge of DNS, DHCP, TCP/IP, VPN, routing, and switching concepts.
Strong troubleshooting, analytical, and problem‑solving skills.
Excellent customer service and communication abilities.

Preferred Qualifications

Experience with VMware and/or Hyper‑V
Experience with PowerShell scripting and automation
Experience supporting cybersecurity initiatives and vulnerability remediation
Experience working with Managed Service Providers (MSPs)

Technical Skills

Organizational Unit (OU) Administration
Firewall Management
Router & Switch Configuration
Hyper‑V and VMware
Security Hardening
Vulnerability Remediation

Citizens Trust Bank is committed to investing in our associates, cultivating a rewarding, results‑driven, innovative and professional team. We offer competitive compensation and a comprehensive benefits package for our full‑time associates. Our benefits package includes the following: