Information Systems Analyst

Ctbconnect

Atlanta (GA)

On-site

USD 85,000 - 110,000

Full time

4 days ago

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Benefits offered by this job

Medical, Dental, Vision, and Prescrip

401(k) Retirement Plan

Life Insurance

Short & Long Term Disability

Flexible Spending Plan

Paid Time Off, Vacation, and Holiday

Tuition Reimbursement

Employer Assisted Housing Program

Job summary

Citizens Trust Bank seeks an Information Systems Analyst to ensure our critical applications are interconnected and streamlined. You will automate processes, enhance performance, and provide timely technical support for application issues.

The role requires deep knowledge of core banking systems, Horizon 360 BI, Horizon XE, and Finastra/Abrigo products, with a focus on reliability and data integrity.

Qualifications

Bachelor’s degree in information technology, Computer Science, or related field.
Minimum of 5 years of experience in application support or a similar role.
Experience with troubleshooting and resolving software application issues.
Familiarity with financial services applications with a focus on lending administration and origin.
Experience with the FIS banking core and imaging system as well as Finastra / Abrigo products.
Familiarity with domain controllers, OUs, and user accounts, implementing and troubleshooting Group Policies, configuring AD FS, AD CS, and backup/recovery processes.
Understanding core cloud concepts and Azure services. Deploying and managing VMs, storage, and networking in Azure. Implementing Azure AD for identity management and security measures.
Familiarity with IBM Cognos Business Analytics.
Industry-relevant certifications (MCSE, ITIL, Network+, Security+) are preferred

Responsibilities

Ensure critical applications are interconnected and functioning cohesively.
Automate processes to save time and reduce errors.
Provide timely and effective technical support for application-related issues.
Review, generate, and troubleshoot custom reports from Horizon 360 BI and other ancillary systems.
Collaborate with project teams to integrate applications with Horizon XE and Horizon 360 BI.
Document system configurations, processes, and procedures.
Work with IT and other departments to support business objectives.
Maintain high-quality documentation and proactive problem solving.

Skills

Problem solving

Analytical thinking

Communication skills

Teamwork

Detail-oriented

Self-motivation

Customer-focused

Education

Bachelor’s degree in information technology or computer science

Tools

FIS core banking

IBM Cognos

Azure/Azure AD

AD FS/AD CS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Information Systems Analyst

Regular Full-Time Professional Atlanta, GA, US

30+ days ago Requisition ID: 1164

Information Systems Specialist

Celebrating over 100 years in the community, Citizens Trust Bank remains committed to providing personalized service and financial solutions to meet the growing needs of our customers.

We are committed to our institution’s values of Integrity, Collaboration, Innovation, Service Excellence, Respect, Accountability, and Leadership, all of which are needed to continue our mission of empowering generations for financial success.

By joining our team, you can expect opportunities to enhance personal accomplishments and professional growth.

Position Summary:

Responsibilities include but are not limited to the following:

The Information Systems Analyst position is all about making sure our bank's critical applications are interconnected, automated, and streamlined. The Analyst will strive to keep our systems connected and efficient, automate processes to save time and reduce errors, enhance performance and user experience, and provide timely and effective technical support for application-related issues as well as:

DatabaseManagement:Overseethemanagementandmaintenanceofdatabasestoensuredataintegrityand availability.
Custom Report Generation: Review, generate, and troubleshoot custom reports from the core processing application Horizon 360 BI and other ancillarysystems.
Application Integration: Collaborate with project teams to integrate applications with the core processing systems Horizon XE and Horizon 360BI.
System Integration: Ensure all critical applications are interconnected and functioningcohesively.
Process Automation: Develop and implement automated processes to enhance efficiency and reduceerrors.
Workflow Streamlining: Optimize workflows to improve performance and userexperience.
Technical Support: Provide prompt and effective technical support for application-relatedissues.
Data Analysis: Analyze data to identify trends, issues, and opportunities forimprovement.
Documentation: Maintain comprehensive documentation of system configurations, processes, andprocedures.
Collaboration: Work closely with other IT team members and departments to ensure alignment and support for businessobjectives Strong problem-solving and analyticalskills.
Excellent communication and interpersonalskills.
Ability to work independently and as part of ateam.
Detail-oriented with a focus on delivering high-qualitywork.
Proactive and able to prioritize taskseffectively.
Adaptable and able to learn new technologiesquickly.
Customer-focused with a commitment to providing exceptional service

Qualifications:

Bachelor’s degree in information technology, Computer Science, or a relatedfield.
Minimum of 5 years of experience in application support or a similarrole.
Experience with troubleshooting and resolving software applicationissues.
Familiarity with financial services applications with a focus on lending administration andorigin.
Experience with the FIS banking core and imaging system as well as Finastra / Abrigoproducts.
Familiarity with domain controllers, OUs, and user accounts, implementing and troubleshooting Group Policies, configuring AD FS, AD CS, and backup/recoveryprocesses.
UnderstandingcorecloudconceptsandAzureservices.DeployingandmanagingVMs,storage,andnetworking in Azure. Implementing Azure AD for identity management and securitymeasures.
Familiarity with IBM Cognos BusinessAnalytics.
Proficiency in troubleshooting and diagnostictechniques.
Knowledge of software applicationenvironments.
Experience with application monitoring tools andtechniques.
Strong understanding of IT policies and securitystandards.
Ability to work independently and as part of ateam.
Customer-focused attitude with a commitment to providing high-qualitysupport.
Willingness to learn and adapt to new technologies andprocedures.
Industry-relevant certifications (MCSE, ITIL, Network +, Security +) are preferred

Citizens Trust Bank is committed to investing in our associates, cultivating a rewarding, results-driven, innovative and professional team. We offer competitive compensation and a comprehensive benefits package for our full-time associates. Our benefits package includes the following: